Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 11013461
Customer reviews
Rating 4.7 out of 5 stars with 2879 reviews
(2,879 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Issues w set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working tried several times Apparently needs tech help. Please send who to contact for Windows I need to use this ASAP I own a previous version that is full it has always bern easy to use. Thanks!
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend - Pros mentioned:Storage
Rated 2 out of 5 stars
hard drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this drive is okay nothing special its very slow but its a very good price for 5 tb
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Perfect for storing and keeping everything you need to take with you.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 4 out of 5 stars
Lots of memory
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they came with an automatic back up software....
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Small yet efficient storage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the WD external hard drives I have are efficient.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Found what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson helped us find what we were looking for
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 5TB external hard drive works great with my PS4
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 1 out of 5 stars
Drive failed in one week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive connected to my laptop as a backup to my hard drive and not moved from my desk. Backed up about 400 gb over a 5 day period and on sixth day, drive failed completely. Took drive to Best Buy to see if they could recover. Drive could not be recovered. Good news is I got my money back. DID NOT GET ANOTHER DRIVE...Very bad experiance with this version of backup/portable drive.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Hard drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good hard drive. Currently having issues with the hard drive where if I move some video files onto this hard drive. There seems to be corrupted frames when watching videos. It’s kind of annoying.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
WD My Passport 5TB External USB 3.0 Portable Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the WD My Passport 5 TB External USB 3.0 Portable Hard Drive.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Cons mentioned:Noise
Rated 1 out of 5 stars
Slow and I do NOT recommend this External Harddriv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow. I can hear this drive spinning up and it always sounds as if it's about to give out. It responds as if it's a hard-drive from 1995. Very very slow. I also purchased the following incredibly lightning fast drives from Best Buy (One Crucial - MX500 2TB Internal SSD SATA and Two SanDisk Professional - G-DRIVE ArmorATD 4TB External USB-C Portable Hard Drive)
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
nice drive but hard to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is OK but problems with WD software support and 3rd party software downloads. Ease of use as an automatic backup drive is limited in our experience.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
Great little storage device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to archive all our old photos. Would buy again.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Portability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy for myself Portable, fast, and convenient.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Larg drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that hard drive are really cheap compared to back then
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Fits all my pictures and music.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 2 out of 5 stars
Open box product returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited with this laptoo and it looks a new laptop. However, the monitor is damaged. It is blinking. Returned.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi MarianaM, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you.
Rated 3 out of 5 stars
Waiting for the other shoe to drop.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last one was a complete waste of money, and my data was lost with it, but options were limited when replacing, Am shopping for a different brand currently.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped Working *FURIOUS*
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 2 months ago. The harddrive is already clicking and failing to be read by the computer. I used this harddrive to backup everything i own Family Photos/Video everything. I contacted WesternDigital only to be told the harddrive would be replaced (how reassuring when i could be sent another defective one) and that they will not provide help for Data Recovery. Not everyone has a backup plan when the product is suppose to work and was the backup of data in the 1st place. I am done with HDD drives. Very expensive to move over to SSD but I have to do it. Bestbuy should stop putting WD products on store shelves if this is the customer support we are going to get from people losing important data because WesternDigital simply does not give a darn
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Lasted about 1 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used as external storage for PS4. Good capacity at a great price, but maybe I just got a lemon. Never had issues before with WD, so I'll just write this off as a bad one.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend













