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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,876 reviews
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! The transfer speed is fast. Like most other external hard drives I have had, it gets a little hot if you transfer files for too long. Give it a 30-60 minute break, come back, and keep going to prevent overheating during massive backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and sleek, easily travelled with. Great price for the amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Extra Storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the extra storage that you need. Super fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I own 7, buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own like 7 of these. I like to make several backups in case they break and so far none have. I feel very secure storing my most valued files on them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nutriaguy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Stable transfers.great size for stotage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great standard hard drive for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for installations. User friendly app that western digital made for it that keeps all of your western digital external hard drives together for easy access. Just don’t let it drop from a high surface or internals will break and there is nothing to do about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    When You Need Something Newer & Bigger.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got this on my main system ( a laptop ) to hold an archive of Data, Videos & Music. It's small size and large capacity are ideal for what I'm using it for. WD has a good reputation with me.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Love the smaller size and increased storage capacity compared to my previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 15 of these (WD Passports of various capacities) from the past several years. I keep buying them because they are easy to use, and reliable - have never had them crash or get corrupted.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Fast Drive. More Space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive for storage of my pictures and data. It's a fast drive for what it's being used for. Transfers are pretty quick and I don't notice stutters when doing some light video editing on it. It takes up very little room on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    More Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and now I have a lot more storage on my gaming laptop! Simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great from gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my external HDD for my Xbox one. I like this HDD better. It’s smaller and doesn’t require a power source, yet it’s capacity is 5TB. Completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reggie Box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great storage and sturdy, fast transfer of information.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Prefect external HHD for large files

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as a external drive. I used it to back up my iPhone photos, and other work documents from my computer. It is compact and light, you can carry it around in your pocket or briefcase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Storage great, software meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for 5 TB of storage so I'm super happy with that. It works as expected just perfectly. The included software is okay but a slight hassle to set up the first time. I guess if you needed some of the encryption features it'd be great but I haven't messed around with that

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Hope it don't fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have same capability of External USB hard drive from Seagate couple of years since I had once WD Mybook 5TB, which failed after 3 months. I had hard time to recover all files from the failed unit. I hope this one don't fail. Until today it works fine though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact large capacity great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact external hard drive. Large capacity and reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    My Passport 5 TB External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. So far it is performing as promised. I hope for a long life.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Work horses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own nearly 50 of this WD passport 4 or 5 TB drives and they have been real work horses. I use them for editing HD and 4 K on a 2013 IMAC and they still wonderfully! I'm buying two more today!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great amount of storage for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for a great price and still fairly compact. If you’re going to go regular external over SSD, this is a great option!

    I would recommend this to a friend