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Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,876 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup drive. Works great for that purpose but I would recommend their desktop drives for daily use due to fast higher performance. This drive is more for travel and media storage or backups rather than heavy writing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    5TB USB external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected. Easy to install. Plug and play at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well and great price and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Passport Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable drive. Works easily and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD External Hard Drives For the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally LOVE the Western Digital External Hard Drives. I've been using them for years, and they just keep getting better as technology develops. Each time I purchase a new one, they're small with more storage capacity. Ya gotta love it :) And I love that Best Buy carries them. I use Best Buy for all my tech needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hardrive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of storage space. Also its compact. Very easy to use. Keeps all your files safe and also you can create a password.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best hard drive i've bought in a long time. It is way smaller than my old one and does not come with power supply brick which is awesome! I highly recommend this if you need extra storage. I use this for my xbox aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small but Large Capacity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage while traveling and doesn't take up space in the laptop case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exellent external HD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and get going. Offers plenty of space for a great price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Average size storage.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better for Laptop backup or mobile photo backup. Currently also offering 500 GB WD cloud storage subscription for 1 year. Also provides recovery software with 1 year license. You need to buy type B to type cable separately if want to use in Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    5TB harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive holds an exceptional amount of space and is easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    A solid drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives are pretty straightforward. It's portable, it's lightweight, it's fast, and it's reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best External Drive.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a ton of capacity. Just plug in and use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small hard drive with plenty of space for everything I need . Price was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Very good external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this small and reliable hard drive. No installation or other extra steps to use this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super easy to set up and has worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD is a Fantastic Addition to our Storage Options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic External Hard drive. 5 TB will give us plenty of storage space for years to come. Nice unit!!! 5☆

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for backup, extra storage, and portability. WD Passport is quality equipment I can trust.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good, but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for external design (can be slipped into the breast pocket of a jacket), connections (a short USB 3.0 cord is provided but no need for a separate power supply), and immediate use (if Windows, it's just plug and play). Minus two stars for failure to include promised "quick install guide" (only the user agreement is in the packaging), the failure of WD's support site to provide download for instructions, the incompatibility of this drive with Bitlocker (I wanted to use Windows Pro's security to be consistent with my other external drives, but it won't work with this drive), and glitches when installing the WD utilities (had to force the install when it claimed it couldn't find its own EXE files). That said, it's a very handy little device. I wound up using the WD encryption utility and then tried it on a different computer that didn't have the WD utilities. Plugging it in automatically triggered a request to launch the unlock utility and it worked just fine on the new PC. Recommended if you aren't planning on using Bitlocker for drive encryption. Nick in Palm Springs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one and they both work fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Using as a second drive with a powered hub since the PC couldn’t power two usb drives. No problens.

    I would recommend this to a friend