Customer Ratings & Reviews

Definitely a great device to have , 10/10 . Brought the wrong item but was tempted to keep . May purchase again .

I love this thing and I have bought a ton of these. I use it to store videos/photos. The speed is good and on par with the best HDDs out there. I like that these are more compact the previous My Passport series. Does the job well. Great Value. I trust these way more versus the easyStore versions.

This was a great buy. I backed up all my household computers and pictures on our families phones. Now we have all our pics in one place!!

Works as advertised. I stire all my videos for editing here. Frees up my HDD and i can taki it anywhere for plug and play.

Great product usb 3.0, just wish it had usb c and outer case more rugged.

It works great, simple to navigate with windows. I did have to return the first one because it stopped working within a day but the process was quick.

Easy to set up and User friendly. Seems to be working well for me.

So great backing up my computer files makes me feel a lot more confident that if something happens to my computer i will have my important files.

Gives us relief that our important things are backed up.

Haven't had a problem since I bought this. Works like a charm, all of my Steam games PLUS some are in it with plenty space to spare. Good price for space.

All memory for me before all my pictures on my phone

The sales woman was very kind, considerate, thorough, knowledgeable, and explained everything to me. I’ve had very good luck with Best Buy in the past, and I look forward to doing business with Best Buy in the future as well.

My desktop was out of spave and I needed extra space to transfer all my documents into . This was easy to use and just what I needed

Outstanding device - perfect for backing up all my photos and videos, etc. Easy to use, and quality materials.

My 5 TB passport external drive has been fabulous. I have a ton of pictures and media and I have used it to store everything. It just has unlimited space. It connects to my computer with no issues and has worked perfectly. It’s a solid piece of equipment.

I have over 20,00 photos on my computer. I was very worried about something happening to my pc causing me to lose them. Now I am positive my photos will be safe. Very comforting!

Seems to be a well reviewed hard drive for backing up my computor and lap top. Downloaded the software and have made copies of my devices.

I like the size and weight of this. Not too heavy. I was able to plug in to my laptop and it recognized the device instantly. Copying and pasting files over was super fast. I have tried with various laptops and so far each of them worked great with this. Great product.

So much storage I love it. Easy to use just connect to the computer.

Having had good luck with smaller Passport drives in the past, I bought two of them when a 4 TB Western drive died in my computer. They are easy to use and can be stored separately from the computer and other materials in my home office.