Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.7 out of 5 stars with 2869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,869 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    If you need external storage, WD My Passport is it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, the ease of use, the cost, and the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Back up drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up drive, easy to use. Plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great external hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a group product, it’s easy to use, it’s plug and play. I recommend this to anyone who needs to pick up their photos. The files or any documents has enough storage and so easy my mother could use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy When You Need Good Storage In a Smaller Spac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice product. I originally bought one of these last year because I needed a good amount of storage, but small enough to Velcro to the back of a laptop lid. Just a few years ago 5TB would have been a WD hard drive sitting on the shelf. The tech has really improved (and in a couple years will be even smaller). Anyway, this is my second of these portable drives, and works quickly and efficiently, just like the first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect and reasonable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Can password lock my data. Easy to use and just the right size. The default password is always the last 8 digits of the Serial number in the device. Took me a while to figure out but hope this will help others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Free to buy more gamesss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up with no issues we've experienced so far. Using it on the PS5 for the direly needed extra space. Really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Reliable Piece of Gear but Can Get Hot

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall design and capability of the product is good, but does get hot relatively easily when plugged in, even if active use isn’t occurring. An app on any device this is used on does hinder the overall experience, but not so much that it drops my rating down any further. Good and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Great compact device with tons of capacity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for a great price. Easy to set up and use. Perfect size to throw in laptop bag or backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Fantastic external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several of these over the years and have always found them reliable, plug and play, easy to store, and good value of memory for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Product, Great Price!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always preferred Western Digital when shopping for external or internal memory. The quality of the product for the price is unmatched. Easy to setup and use, even for those that are not very familiar with hard drives. I also have a couple of SSD drives from Western Digital that work great too, just with much less memory. The 5 TB’s should provide more than enough memory for the average user and yet even packed with all that memory it is still easy to transport and use with other devices. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    The snoopy house of storage devices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned one these before, but I bought this because friend recommended it. So far it has done exactly what it's meant to do. I put all my programs, videos and large files on here (many gigabyte) and there is still waaaay too much space on here and it's so compact. When I seen it from unpacking it, it was very small from what I had pictured. My friend has had his for more than a decade and it works like new, or so he tells me. But this is the brand he recommended and we'll see in 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    WD drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity good size portable easy to use quality9

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard disk

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for temporary storage of files. I use this one as an external for my PS4

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Absolutely fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had low expectations as nothing seems as good as it is advertised to be. I was mistaken. This little powerhouse of an external drive is amazing. It’s a little smaller length wise than my iPhone X but unbelievable in its performance. I got the 5 TB drive and I was able to completely free up tons of space from my laptop by placing almost everything on the drive. The lil WD Passport is compact, and works like a workhorse. Backups can be done daily or whenever you schedule them. Folks this one is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Affordable, portable with great capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to copy files over as my older 2TB WD drive was getting full (after several years). I use the drives to store pictures mainly as I am an amateur photographer. Transferring files was a breeze. The drive is portable and the best feature is it's USB powered so no additional power cable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    External memory

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size but holds a lot of data. Great for the price I paid. I take everywhere to share my thousands of photos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    MY PASSPORT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and excited to have this much space to use on a hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Store and move with ease !

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of info I store these days I find it easy to store and categorize my content and use on different computers with these little gems. I have 5 different units now and love em. I have given these out as presents and always got good remarks about them after they were used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works PERFECTLY as PS4 Memory expansion!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing ended up being A MUCH BETTER BUY THAN ORIGINALLY THOUGHT! It was the EASIEST thing to install and setup, just plug in and format!!! Now I have tons of games in my off-line library, AND IT ACTUALLY MADE MY PSVR WORK FOR FIRST TIME! Ive had PSVR for 2-3yra now but it never worked because my PlayStation 4 is a first generation and is full of memory so VR would always crash during initial set up now it made it through set up in is absolutely incredible I wish I had got this sooner!?

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    True WD reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True WD reliability. I've been using this 5TB portable hard drive to back up all my files before upgrading my Windows 10 gaming desktop to Windows 11. The backup worked flawlessly. No issues. I'm pleased with this external hard drive.

    I would recommend this to a friend