Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- SKU:
- 11123145
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Nice and reliable product for techies.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am buying this product for 2nd time. I have it earlier and found out really useful. Need to restructure it a bit slimmer version.
I would recommend this to a friendBest transaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the best price in town in your sale, and picked it up curbside an hour later. It doesn't get any better! You have very few competitors left in business and it is easy to see why. You were better than all of them.
I would recommend this to a friendSweet! Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is soooo very nice, especially for tge price. I absolutely love this!! It works very fast when i use it to charge my cell-FAST especially sice im using my music app. I really wish i would have bought more.
I would recommend this to a friendI trust WD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic for backing up my computer. I have a lot of trust in Western Digital HDDs and they haven't let me down yet!
I would recommend this to a friendGreat protable hard drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its brand new so I can't speak to longevity...but I've bought WD Passports before and they are my go to portable hard drive. They come with a 3 year warranty. Don't drop them and they will probably last you a long time.
I would recommend this to a friendOld Hardware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power trasformed died after about a year. Had a difficult time finding replacement. This technology has been greatly superceeded since my purchase.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi GeraldB, We are sorry to hear about your experience. This isn't what we want for our customers. We take your feedback very seriously and please know that we are committed to ensuring this does not happen again. Your experience matters to us. Please do not hesitate to contact our customer service team at (https://support-en.wd.com/app/askweb) with detailed information and possible error screenshot. The customer support team will contact you as soon as possible.
W
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get an external hard drive to transfer videos and pictures off my computer hard drive perfect works great plug and play
I would recommend this to a friend- Pros mentioned:Ease of use
Great,simple and light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for my needs, Light weight, Easy to use !
I would recommend this to a friend - Pros mentioned:Reliability, Size
Good drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these drivs. Big and robust and so far - knock on wood - reliable.
I would recommend this to a friend Good!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and black color is reaaly good i will buy bigger capacity soon
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was exactly what I anticipated. I am pleased with my purchase.
I would recommend this to a friendBeat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth for this price for purchasing and overall good experience from Best buy.
I would recommend this to a friendGood drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD makes good drives. This one is a nice size and form factor.
I would recommend this to a friendMovie Library!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a movie library! Only issue is the not a standard USB Jack on the unit!
I would recommend this to a friendNot a straight forward plug-and-play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem is probably my lack of technical knowledge but aI'm having trouble getting this hard drive set up as a back-up drive. I had no trouble with the Seagate drive I have been using but this is a different story. I'm planning a visit with the Geek squad to ge it sorted out.
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hi CharleyR, Please be informed that the WD My Passport External drive is a plug 'n' play device that has been tested and designed for Windows and Mac computers. It is a plug and play drive, you can simply copy and paste data onto the drive and vice versa. If the issue the persists then please feel free to contact us by opening a ticket directly at (https://support-en.wd.com/app/askweb) our technical team will get in touch with you at the earliest.
Typically a good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually these are great, this one freezes up the PC.
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hi RobertM, We are sorry for the inconvenience you experienced. We understand how frustrating this can be. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible.
Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service at the checkout desk Getting very slow service to obtain the merchandise
I would recommend this to a friendWD 5 TB external hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far really good product! I was only a little concerned when I was setting up the product for the first time, it got stuck for over an hour installing at 18%. I had to force eject and start the installation of the drive over again, but after that no issues!
I would recommend this to a friendEncryption software was the main reason for buying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model comes with encryption software which was the main factor in buying it. It was also on sale and made the decision even easier. I have been using Western Digital for many years and have been satisfied overall.
I would recommend this to a friendGreat External Hard Drive!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Passport 5TB External Hard Drive is fast, quiet, and integrates quickly with my PC. I have used WD hard drives for many years and have yet to experience a failure.
I would recommend this to a friend