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Customer Ratings & Reviews

$257.96

Customer reviews

Rating 4.7 out of 5 stars with 2878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,878 reviews
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels sturdy. It holds all my stuff, I don't get it out very often because I it is just a backup for my current hard drive. It is really nice and pretty though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport should be your Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several WD My Passport drives in varying sizes from 1 TB to 5 TB. I've never had a problem with this purchase or any other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the purchase. Excellent build quality and it is great to have the peace of mind to backup old data without the fear of losing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems great from the start! Although after a couple uses the cord wasn't working and it kept saying it's missing a drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap for the price unsure if it will last but good for know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pleasant experience. The lady behind the counter was knowledgable and sweet. Thanks for making my purchase a 'no brainer.'

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality material and good size of storage for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clerk helped me find the item. i didn't know what this was since i was buying for someone else. appreciate the assisstance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact, portable, fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact portable design for a large storage. fast speed for data transfer. I use it for both MacOS and PC and it works great in both systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using with Apple TimeMachine backups. They are a little on the pricey side, but good. Would be nice if it had a USB-C connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western Digital is my first choice for backing up my professional image files, and this item appears to do the job well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for backing up your important files in the event of a hard drive crash

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after the first use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a backup drive using the Acronis True Image that was provided with the drive. I did the first backup of my confidential data, and the next time I powered up the computer the drive clicked three times - looking at the drive on Windows the files were still there so I thought it might be ok. The next time I powered up the computer, it clicked 3 times. So I used Drive Utilities that came with the drive, but the drive was not listed. So I went back to Windows and tried to create a text file on the drive. It responded with hardware error. If I had not done sleuthing it would have been another week until the next backup to discover that the drive was really not working. To shorten the story, I couldn't return the drive for a refund or replacement because it had my data on it. I had to buy a new drive to complete my backup, so I am out $$ for 2 drives. Neither Best Buy nor Western Digital would give me a refund without giving them the drive with the data on it. To ensure the privacy of my data on the drive I have to destroy it. Purchasing this drive has proved to be a negative and costly experience.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the trouble and would like to investigate the case. We kindly ask you to reply to the existing support case OR share the current support case number and your email address via direct message to our social media support handles @westerndigital. This will enable us to review the concern. WDConnections

  • Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and really quiet !!! Definitely getting another one soon !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, super easy to order and fast delivery. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for storing my information. I do, however, wish searching files on the device processed quicker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does whatvit should and had no issues with formatting or transferring files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive I have used this for my xbox series x and although it is not nearly as fast as ssds this is great value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product Good; Best Buy Experience Lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, but I'm disappointed because I asked the customer service person on the phone for a drive pre-formatted for Apple. It was not and it was not an uneventful process to get it formatted correctly. So my disappointment is with Best Buy for the unnecessary time and aggravation, not with the product itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt have anymore space on my computer but now that I purchased this EH I can save all those recipes for making giraffe soup and wetwork videos!

    I would recommend this to a friend