Customer Ratings & Reviews

I bought two of these drives within the last year or so, and one that was 10 months old just had sectors fail a few days ago (on a Friday for reference), and then another one that was about 14 months old had a catastrophic sector failure tonight (lowering hard drive health from 100% to 66.5%, measurements courtesy of DriveDx). I have already been in contact with WD Support about the first one, but they're about useless when it comes to helping customers, as they'd rather give you the choice to either cough up the hard disk space to back it up to a drive you own yourself, or pay them $25 to get a replacement drive while in possession of your original drive, all while paying shipping either way. Prior to this, I had a SanDisk Extreme Pro SSD fail on me, and they took months to rectify that situation so it'll be interesting to see what WD Support does here. All i know is that it's no wonder why they had a class action lawsuit filed against them in August for their faulty products. It's sad because they used to be a good company and I've been using their drives for almost a decade now, I still have my first one and it's still in working order all these years later. So it is with that I say that it is unacceptable a drive of theirs can't even make it more than a year before dying, and that I could never recommend this product to a friend. Heck, I could never even recommend it to my worst enemy. My advice: save up your money and buy a LaCie or Samsung drive, they'll actually last and aren't much more than WD charges you for their terrible product.

Always used this brand, feel safe. I love the compact design

The backup software that comes with the drive is not that good at all. I back up my computer and try restoring the files from another computer and it failed. All I can do is to copy the files directly to the drive and then you can save them to another computer without using the back up software. The drive has the problem of losing the connection or stop working if the computer is idle for a long period of time. I have to restart the computer in order to recognize the drive again.

built in hard drive was maxed out on 3 or 4 games. got this guy to back me up. hides in my bag when i dont need it.

havent used the product yet just bought it today will review later

I buy this last month and i very happy whot this no havy

The 5TB works great, I backed up all of my files from three PC's in just a few hours, Very happy with my purchase.

This holds all my files. it sits motionless and makes no noise when its running.

I own several multi-TB external hard drives for backup purposes. They vary in speed, but this one is exceptionally fast.

To be fair, I've had a few WD lemons out of a dozen or so. For whatever reason, the 2TB ones are the worst. But for the price, all these HDDs are great

Great value and plenty speedy. Using it to backup my local hard drive automatically. Loving it !!

A helpful addition to an Xbox. Fast and easy to connect and use.

I’m using this drive as expansion for an Xbox One. Formatting was easy and it is plenty fast to install and run games.

Bought this because I ran out of memory on my Xbox, afterwards, bought 400 dollars worth of games and still not a scratch

Awesome Awesome Awesome Awesome Awesome Awesome Awesome

This is my 2nd external HD and I can't believe how much faster it is than my 15 yr old one. So far so good!

Works great had a real good price and a smooth operation

I've already review this item I gave the product a great review, which is excellent.

Great hard drive. Got it on sale during Christmas time

exactly what i was looking for when I went into the store, employees also answered my questions