Customer Ratings & Reviews

Lots of storage, very compact, but seems to bog down when playing back 4K video from GoPro.

Excellent experience. Great in store help with the best representatives. Always recommend best buy for best professional services. Thank again. Love you're stores.

Small size.....,.,,.enough space easy to use..,,,

Alot of memory for the price, and is so compact compaired to my old external harddrive.

Needed a portable drive for my PS4 pro as it was running out of space. Picked up My Passport 5TB and it is been great. I was able to move most of my unplayed games to this drive and only keep the games that I play on internal drive. There might be slight slowness but not enough to cause issues. Overall, I would recommend this drive.

perfect to store everything i need. Just the right size.

Best price per storage size for the price. When you do the match this is an excellent choice. It’s not a SSD but all things considered it’s a good deal. My only worry is that if I was to ever misplace the cord to hook to your USB drive, It is a special interface.

My 2017 HP Envy computer is always stopping in the middle of completing a task and we have all of our digital photographs stored on the hard drive, there for this unit will backup our system totally and it does it very quickly because it is an electronic storage unit which means your photographs will always be protected forever without any degradation.

Superb 5tb storage, fast and easy... Mac and windows both works

Great deal. Storage vs price. Easy setup. Easy to use.

Bought this to replace a 2tb USB drive that failed. It was on sale and I had some Best Buy rewards so the price was great. With 5tb it has plenty of space for my music, pictures, and documents. The USB 3.0 handled my first full back up in better than half the time of my previous drive.

Great product easy download and lot of storage. Simple

Lots of space, plug and play, stores what I want to store.

Works as it should. Slim and compact. Used for family photos/video storage. Affordable.

I buy Western Digital hard drives for their reliability. I have purchased about 20 for me & familiy members over the past 10 years or so. Not a failure yet.

I needed something external and portable for my new laptop. The price difference between 4 and 5 TB wasn't significant, so I went up a size. I haven't tried gaming off of it yet, but I did download large quantities of info directly to the drive and it went smoothly.

Nothing particularly special about the Passport drive. Nice size, good capacity and seem to meet my needs.

Bought this to replace an existing 5TB drive that had somehow become corrupted. Bought software online to salvage as much of my files as I could from the previous hard drive and so far this WD 5TB has held up. Would buy again.

Nice little hard drive. A bit smaller than earlier My Passport drives, even though it has a larger capacity. I didn't use the software that comes with it. I just reformatted it to work with my Mac. It works great for Time Machine backups. Disk spins at 5400 rpm - not super-fast, but totally practical.

The storage capacity on this holds 18 years of two childrens lives, 25 years of marriage, and six college degrees worth of data …. And its far from full!!!!