Customer Ratings & Reviews

Replaced by 1TB Seagate Portable Hard Drive with this 5TB Western Digital and not only is the extra space amazing for the price but the speeds are so much better too! I thought I was going to keep my 1TB Seagate as a backup but ended up giving it to my brother and buying another 1TB WD version of this model as my backup instead

Love this. I have a small business that requires me to store a huge amount of high quality pictures. This external hard drive is very easy to use. I am able to break everything down into categories so that I can find what I need quickly. Best part is that if my computer crashes I won't lose my stuff. My computer also runs a lot faster without all those pictures taking up space.

Huge amount of storage. Does the job. Easy connect and use. Nice portable size. Great for the price.

This works perfect as a external back up. 5TB is a lot of space and not easy to fill up anytime soon. I only wish they put the blinking light on the other end from the cable connection so you can hide the cable and only see the light. Easy to use, plug it in and looky there, a new drive letter in your pc or mac! (However, don't put it in your shirt external breast pocket else it may suffer the same fate as many cell phones have.)

So far i must say this has been a big upgrade for my external storage i always look for deals yet it seems best buy always has the best one no matter the time of year thank you to everyone at bestbuy and i am so thankful for your geek squad members as well

Purchased as a backup for a compilation of other backups. It's a decent price for 5TB, at least it was on sale anyway. Nothing I can really say about speeds as I'm not really using it on the regular, just for massive backups which are already going to take a long time to process (an overnight job for hundreds of thousands of files). This is probably my 4th WD My Passport, and so far all have functioned great and lasted a while. They feel pretty sturdy and don't slide around on the desk. I'll probably pick up 1 or 2 more for secondary backups.

Very satisfied with this drive. This thing is affordable and it's got a ton of space and is very easy to slip in my backpack for trips where I'll need to backup a lot of footage.

This is a great little unit. I use it for external storage for my Chromebook. I also have a Western Digital 4 TB EasyStore drive and 10 TB EasyStore drive, which I have been using for over a year. There is 1 drawback for Chromebook users. Even though this a a "Works with Chromebook" certified item, password protection & encryption ONLY work with Windows...they will not work with Chrome OS. Other than that, I'm very satisfied with it and its portability and speed.

Does what it’s suppose to do, not the fastest but gets the job done.

Really easy to set up and use on the go. Definitely a great deal and good reliability.

I purchased this as an external storage for my PS5 and it has worked flawlessly so far

Purchased to use as backup for my laptop files. Size, price, quality and ease of use were boxes on my checklist and this product checked all my boxes. I would recommend.

Perfect for me needs. Easy to use and to sync with my computer

You can never have too much hard drive space! These are the best for keeping all of my important files, photos, and videos.

Geeat use. Great storage. Cant find any faults with this product.

My kids love the ease of use for their Playstation 5. It works great. The kids download a lot of games. Fortnite updates a lot so i got for them the 5TB. Trust me you won't be disappointed. Fast transfers also from the PS5 to the external hard drive. Thank you for making such a great product...

My Passport 5TB External USB 3.0 Portable Hard Drive - Black ~ small, compact, and 5 TBs! Great external hard drive for the price

Once I found a store employee all was ok although they did not know much about the product.

I have a home server with over 80TB of storage capacity. Recently I lost the ability to connect to it over my home network. As it serves as network storage for all my music, movies, photos and some personal files. Having lost all network connections to the server, I have been unable to stream or access any of my stored data. Until I figure out what's going on with the server, I decided to buy this portable drive as an interim solution, and have begun to store my data on it by slowly downloading some of the accessible data on the server. I have then "shared" that data on the network so that I can access it from any device connected to the network and it has functioned perfectly! Once accessed on any device, streaming is seamless and fast. I have moved a ton of stuff to this drive and when I check "properties", very little memory is used up.

I also have the older 4TB My Passport and this version is better in every way (faster, smaller, higher capacity). I haven't had any issues with is thus far (after about 5-6 months of use) and it's serving its purpose well as an encrypted AFP fileshare. Never had any issues with Western Digital yet and these 2.5" drives tolerate heat much better than similar Seagate drives from what I've experienced. I didn't touch any of the included software.