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Customer Ratings & Reviews

$275.50

Customer reviews

Rating 4.7 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,876 reviews
  • Rated 4 out of 5 stars

    Good product bad software.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Hate the back up software. Don't recommend using WD software. Buggy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Slim and compact. Used for family photos/video storage. Affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic HD for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very fast and you get 5GB for $129 very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons space in a reliable, compact package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nabbed this little guy as external storage for my PS4 to PS5 conversion. This is actually smaller than the previous model of the Passport, which is nice, plus it can definitely stand up to long hours of transferring, and I backed-up a TON of games from my PS4. Passport was great before, and it still seems to be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Hard Drive Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It is attractively designed and compact. I have noted the speeds are average for an external hard drive. However, I have the same WD hard drive from 2-3 years ago and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good with LG TV's WebOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with LG (smart) Tv's WebOS. We play all of our stored movies flawlessly off of this drive and subtitles work to. I've also used this model for file back up and restore as well, no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold up all my files fine. Super fast and slim.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great product. Easy to use. Lots of space and speed was nice. Have numerous WD drives and never any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product,user friendly,worth its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and storage is what I was looking for - it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and compact

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and compact portable hard drive. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Saved Me A Great Deal of Worry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked as advertised, and I was able to salvage everything from my hard drives very quickly. I relied on the advice of the personnel at BestBuy to make my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as I needed room on my computer, it was better than I expected. It has plenty of storage and I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great versatility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage. Really helped my son’s laptop to perform better because so much can be put on passport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Systems Engineer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Portable storage device Best Portable storage device Best Portable storage device Best Portable storage device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5TB Drive is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD are my standard go to for backup drives. This 5TB working as expected and will be useful as I digitize old videos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money, and very convenient to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB is lot of space in such a compact device. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it no issues i use it for saving all my media and pics live having a back up in case. Something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome External Hard Drive!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive! It continues to work with my Asus Tuf Gaming laptop as expected; still download games on to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All memory for me before all my pictures on my phone

    I would recommend this to a friend