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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,891 reviews
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for my photography business. Great products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive for file backups. Quickly accesses the files once saved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good brand with excellent capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was looking for a USB stick drive to back up my laptop. After talking to a tech on the floor he recommended an external hard drive because of the amount of time it would take to back up 200 Gig. This drive worked flawlessly and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Light on user instructions. Nicely done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't forget one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing an external hard drive was a good choice. It is sleek and useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. Like all hard drives, Western Digital requires you to download their softonto your computer. I use it as a time machine for my Mac mini, so I only needed to reformat it. I change out my hard drives every 3 years, and this is my 8th WD. Cable is always solid. No issues yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value product. I'm using for backup my original HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best price in town in your sale, and picked it up curbside an hour later. It doesn't get any better! You have very few competitors left in business and it is easy to see why. You were better than all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with WD drives !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems EVER with WD USB drives. I have 3 in use at the moment to store my ever increasing video library. All super fast and no data loss.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow but prob okay for most

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey. Hey... Got this because i had to have a back up. My only choice at the location i was at…very slow. Nature of the hard drive and USB…but is fine. Just way way too slow for me. USB-C way better and decent speed which i finally got

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the inconvenience caused to you. Poor or slow speed can be caused by: third-party hardware, adapters, docking stations or hubs, host device port speeds, formats and file systems, and many other reasons. Please refer to the mentioned link to know the Common Causes of Slow External Drive Performance and Data Transfer Rates: https://support-en.wd.com/app/answers/detailweb/a_id/17047/ If you face any issues or require technical assistance, kindly please open a ticket at (https://support-en.wd.com/app/askweb) our support team will get in touch with you at the earliest. WDConnections

  • Rated 5 out of 5 stars

    Sweet! Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is soooo very nice, especially for tge price. I absolutely love this!! It works very fast when i use it to charge my cell-FAST especially sice im using my music app. I really wish i would have bought more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protable hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its brand new so I can't speak to longevity...but I've bought WD Passports before and they are my go to portable hard drive. They come with a 3 year warranty. Don't drop them and they will probably last you a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great,simple and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for my needs, Light weight, Easy to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and reliable product for techies.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am buying this product for 2nd time. I have it earlier and found out really useful. Need to restructure it a bit slimmer version.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as I expected it to be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive worked perfectly at first, then began malfunctioning same day I got it. It works some days and other days my computer won't recognize the drive. I would format it but that would mean deleting some very important files. I got this so the photos for my photography class won't take up too much space on my laptop (plus I'm a graphic design major so space is already limited as is), but this drive is already malfunctioning. How am I supposed to have clear memory space when this drive can't be recognizable by my laptop?? I've tried everything, even bought new USBs to see if the USB that came with the drive was the problem but NOPE. From the looks of it, I doubt I can get some of the files I already have in the drive back and transferred into a different drive and I don't want to potentially spend so much money on getting these files back, college is already as expensive as it is. Very disappointed, will start looking into different brands of external hard drives.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      We're extremely sorry to hear about your experience, If you've already tried the drive with different cables with different PC then We'd recommend you initiate a replacement request by submitting an RMA via our support website (https://support-en.wd.com/app/answers/detailweb/a_id/30058) to facilitate the replacement of your defective drive under warranty. WDConnections

  • Rated 5 out of 5 stars

    Passport Portable Drive Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External 5TB Solid State Drive works well. I will probably buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust WD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for backing up my computer. I have a lot of trust in Western Digital HDDs and they haven't let me down yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get an external hard drive to transfer videos and pictures off my computer hard drive perfect works great plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these drivs. Big and robust and so far - knock on wood - reliable.

    I would recommend this to a friend