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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,891 reviews
  • Rated 5 out of 5 stars

    Great External Hard Disk!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good hard drive. I always prefer this brand to others. I rarely have any issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast for backing up files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my previous 1 TB and 2 TB external hard drive of the same brand and model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HD from WD, I really like them to be realliable and that they add a security feature. A long time ago I got my backpack stolen and I wish I had security features in that brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speedy storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my many other external portable hard drives. Loads without delay and reads/writes almost as fast as the built-in hard drive on my computer. Much better than the old WD books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Brand, Great Products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many WD drives in the past and they've yet to fail on me. Time will tell if this continues to keep going strong for it's entire warranty period, but so far it's working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up a lot of files and pictures. Great on file transfer speed. Only problem has been to "eject" ext. drive. Keeps saying in use, can't eject. I've just unplugged it and it has been fine. I still have over 4 TB remaining so will have plenty of room for the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Drive Mystery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How much is added to the hard drive at each download is unclear to me. So it's hard to discern if the device is really working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice drive, especially if you catch it on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quicker than the standard Passport drive I was using. Averages about 60-100MBs when transferring files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back-up Drive. Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Very fast transfer rates on USB 3.0 port. It was on sale for around $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external hard drive is exactly what we wanted to backup our pictures and files to a portable storage unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a straight forward plug-and-play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is probably my lack of technical knowledge but aI'm having trouble getting this hard drive set up as a back-up drive. I had no trouble with the Seagate drive I have been using but this is a different story. I'm planning a visit with the Geek squad to ge it sorted out.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi CharleyR, Please be informed that the WD My Passport External drive is a plug 'n' play device that has been tested and designed for Windows and Mac computers. It is a plug and play drive, you can simply copy and paste data onto the drive and vice versa. If the issue the persists then please feel free to contact us by opening a ticket directly at (https://support-en.wd.com/app/askweb) our technical team will get in touch with you at the earliest. WDConnections

  • Rated 5 out of 5 stars

    Its good, dont drop it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped it, and it doesnt work anymore. Oops! It works pretty.good if you dont dorp it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fast, and offer password security. Way better than an annually paid cloud service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ExternalHD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I needed! My old external was dropped and I was in panic mode. Thankfully, BB had some in stock. I can always count on Best Buy to have the products that I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, versatile portable storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good drive. Not the fanciest, but a very good value. I have used it to backup several clients computers while upgrading them. It also gets used to transfer larger files and folders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as an external drive for my Ps4. It works great and it downloads surprisingly fast. Well at least faster than the Ps4... Set up was a breeze. Good product and I would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate drive if you don’t need SSD-like speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was bought to back up some large video files from a SSD hard drive. I knew it’d be slow-going, so I had no issues waiting for the files to transfer. Good price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, stays cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it connected to my Synology NAS USB port to move security camera recordings weekly for storage. It works great and stays cool. Draws power via USB thus no need for a power cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome product with great speed. I love this product and recommend for external storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, high speed , just versatile Enjoying my passport

    I would recommend this to a friend