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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,891 reviews
  • Rated 5 out of 5 stars

    Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to plug in and back up my computer. Feel like my data/files are more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, good backup software, solid speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handy little external USB drive has good speed for backing up and restoring files and native WD software to help keep backups organized. Great value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job excellent backup to my sad on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it again!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service was absolutely phenomenal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels sturdy. It holds all my stuff, I don't get it out very often because I it is just a backup for my current hard drive. It is really nice and pretty though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Mac and PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install software for Mac and Windows. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I do need to use up 50 characters which is the required amount. However, I don't know what else to say besides "it works."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for the money spent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my pictures. It could be faster but for the price its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the purchase. Excellent build quality and it is great to have the peace of mind to backup old data without the fear of losing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No issues at all~ love the look and how fast it is! Does what its supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport should be your Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several WD My Passport drives in varying sizes from 1 TB to 5 TB. I've never had a problem with this purchase or any other one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked :(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally never worked. Plugged it in, and my computer recognized it enough to download and install the software, but not enough to actually do a backup. Didn't try to use it for a while, and now when I plug it in it makes a little whirring noise but nothing else happens. Thankfully my old WD external still works. Bummer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device with software that does not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well ant it works fast. Instructions are poor and directs you a software that does not work. The device is plug a play so it’s usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing value for a 5TB hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pleasant experience. The lady behind the counter was knowledgable and sweet. Thanks for making my purchase a 'no brainer.'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact, portable, fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact portable design for a large storage. fast speed for data transfer. I use it for both MacOS and PC and it works great in both systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clerk helped me find the item. i didn't know what this was since i was buying for someone else. appreciate the assisstance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typically a good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually these are great, this one freezes up the PC.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi RobertM, We are sorry for the inconvenience you experienced. We understand how frustrating this can be. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western Digital is my first choice for backing up my professional image files, and this item appears to do the job well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems great from the start! Although after a couple uses the cord wasn't working and it kept saying it's missing a drive.

    I would recommend this to a friend