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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,891 reviews
  • Rated 5 out of 5 stars

    HDD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive I have used this for my xbox series x and although it is not nearly as fast as ssds this is great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt have anymore space on my computer but now that I purchased this EH I can save all those recipes for making giraffe soup and wetwork videos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap for the price unsure if it will last but good for know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using with Apple TimeMachine backups. They are a little on the pricey side, but good. Would be nice if it had a USB-C connector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for backing up your important files in the event of a hard drive crash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Option for backup and price. Isn't the fastest drive but will get the job done. I'm using mine as extra long time term storage. Con, I couldn't get the encryption working on this drive. Might not be supported.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to having this 5tb external HD, but due to the covid health issues, BestBuy was exemplary in working out delivery issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and really quiet !!! Definitely getting another one soon !!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reformat after loading some pics. I'll be really upset if it happens again after I delete all my pics off my phone. I purchased this to store my pics safely!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd WD My Passport purchased, works perfectly after 3 months, USB 3.0 speeds are phenomenal after coming from an old USB 2 drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, super easy to order and fast delivery. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for storing my information. I do, however, wish searching files on the device processed quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time is a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy once I got the right unit. During my first visit the attendant gave we the wrong device, I notice it before I opened it so took it back and ordered the correct one online and picked it up when I took the wrong one back. All is working well at this point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality material and good size of storage for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast when passing the data to the computer, expected quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD 5TB portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works well for backup but not the fastest so probably 5k RPM drive motor. Would be nice if they gave specifications of drive but I just wanted it as a backup so no big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs better instructions on how to set-up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There wasn't a manual or directions on how to set this up, but the Customer Service department walked me thru the entire thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my needs for migrating files from old computer to new one and providing back up hard drive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product Good; Best Buy Experience Lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, but I'm disappointed because I asked the customer service person on the phone for a drive pre-formatted for Apple. It was not and it was not an uneventful process to get it formatted correctly. So my disappointment is with Best Buy for the unnecessary time and aggravation, not with the product itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does whatvit should and had no issues with formatting or transferring files.

    I would recommend this to a friend