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$282.57

Customer reviews

Rating 4.7 out of 5 stars with 2883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,883 reviews
  • Rated 5 out of 5 stars

    Great piece of extra storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Works quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good harddrive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a standard harddrive. it's pretty quiet, you wont really notice much from it other than it works. the write speed is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i you need it in electronics - best buy has it.peroid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. software that comes with it is easy to use and the product is resilient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with the price point

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this for my MacBook. Works very good. Speed is also okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Catch-22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. No fault of the product. Cannot review. Bought it to increase the memory on my laptop but could not download the program bc there was not enough memory on the laptop. T ime for a new laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the first recommendation for Mac users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this brand for my MacBook Pro before and getting it set up is such a hassle. If you plan on using this for any kind of sharing or use outside of stationary personal use, check a different brand for Mac because this isn’t worth the stress and time it took to finally get it operational.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you would expect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you would expect out of an external hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Form Factor & Easy Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small form factor and speed are predicates to an external hard drive. This drive meets my plug and play expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very dependable and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3-4 of these over the years and have had zero issues with them, which is why I bought another one. I can't even use it because it is making me download a program on my computer to run it, then it has made me download two other separate programs for whatever reason. Even after going through all of these ridiculous steps, it still isn't letting me put anything on the hard drive. I have never had this issue before, and I have never had to download anything before other than the WD discovery app, If I buy an external hard drive, I want to be able to easily save things to it without having to go through a million steps, and this is not that. I wish I was within the return timeframe because I'd like to get my money back, but I'm just going to throw away this piece of junk since it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi KelsAll, We apologize for the inconvenience caused to you. This is not the service we want for our customers, this usually never happens. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly. WDConnections

  • Rated 5 out of 5 stars

    Great drive!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice hard drive and it is often on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems fine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought almost every variety of 1 TB back up drives. Can hardly tell the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, little work resource tool that saved everything I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, before this bought easystore 5tb and returned it as that was making lot of clicking sound and got corrupted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with it - no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 5TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black good value happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the hard drive. Set up and getting the password protection was super simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable, quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick recall of data, fast silent transfer. Good value for the dollar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY Passport, 5 TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this hard drive, however the transfer rate is very slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and seemless great purchase. I would buy again

    I would recommend this to a friend