4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,891 reviews
  • Rated 5 out of 5 stars

    good harddrive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a standard harddrive. it's pretty quiet, you wont really notice much from it other than it works. the write speed is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,problem free Hard Drive. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great western digital portable drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drive, I only buy western digital. Love the style and design. Love the it’s slim design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item it’s nice when things are in great condition it’s lovely when things are take care of when it’s in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and decent design easy plug in and hooked up ready to go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfactory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an avid Western Digital (WD) enthusiast/purchaser for many years, but lately I have had unsatisfactory results from their products. This HD in particular quit working around 9-10 months of very limited use. It does not initialize anymore and to retrieve the data, a company wants to charge upwards of $1250 just for the beginning of the process, this company was recommended by WD. I am told, if purchased through WD, there is an option to purchase a data recovery plan with them, but not sure how good that would be. I think that because of the limited use and the short amount of time owned, WD or Best Buy should step up to provide data recovery and to replace with a new one at the very least, as this is still under warranty. I have been having better luck with Seagate, so I think I will be transferring over to them after years of dedicated loyalty to WD.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We are very sorry to hear about your experience with the WD My Passport drive. Please note that your device is covered under warranty, and we'll be glad to help replace it. While data recovery services are not included in the warranty, we recommend contacting our support team directly at https://support-en.wd.com/app/askweb so we can guide you through the replacement process. Your feedback is important to us, and we'll work to improve your experience with WD. WDConnections

  • Rated 4 out of 5 stars

    Catch-22

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. No fault of the product. Cannot review. Bought it to increase the memory on my laptop but could not download the program bc there was not enough memory on the laptop. T ime for a new laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item love the product...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. software that comes with it is easy to use and the product is resilient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Form Factor & Easy Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small form factor and speed are predicates to an external hard drive. This drive meets my plug and play expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, before this bought easystore 5tb and returned it as that was making lot of clicking sound and got corrupted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with it - no issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 5TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black good value happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of extra storage!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Works quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i you need it in electronics - best buy has it.peroid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with the price point

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this for my MacBook. Works very good. Speed is also okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diskdrive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was saving my previous files before resetting my laptop system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems fine

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought almost every variety of 1 TB back up drives. Can hardly tell the difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this one works better as my last one crapped out after a power outage even though it was connected to a surge protector. so far so good on this one. will hopefully work for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and affordable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several external hard drives for backup purposes. This is one of my favorites for speed and affordability. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the hard drive. Set up and getting the password protection was super simple

    I would recommend this to a friend