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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,891 reviews
  • Rated 5 out of 5 stars

    Solid HD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my vids. Ran out of space on others, so needed a new external. Not much different that the others I own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Drive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little WD portable hard drive. Setup was easy and transfer rates are pretty fast for this little guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 5TB. Set up and installed in just a few minutes. Download speed is super quick and pretty flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case you don't want a large size drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Catch it on sale and you'll never go wrong (I have 7 of them)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had an issue with this HD. It was a good price and I like the ability to have it encrypted and password protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that comes with it is great. I use it for gaming. load times are a bit long but no unbearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the purchase! I highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after the first use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a backup drive using the Acronis True Image that was provided with the drive. I did the first backup of my confidential data, and the next time I powered up the computer the drive clicked three times - looking at the drive on Windows the files were still there so I thought it might be ok. The next time I powered up the computer, it clicked 3 times. So I used Drive Utilities that came with the drive, but the drive was not listed. So I went back to Windows and tried to create a text file on the drive. It responded with hardware error. If I had not done sleuthing it would have been another week until the next backup to discover that the drive was really not working. To shorten the story, I couldn't return the drive for a refund or replacement because it had my data on it. I had to buy a new drive to complete my backup, so I am out $$ for 2 drives. Neither Best Buy nor Western Digital would give me a refund without giving them the drive with the data on it. To ensure the privacy of my data on the drive I have to destroy it. Purchasing this drive has proved to be a negative and costly experience.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We apologize for the trouble and would like to investigate the case. We kindly ask you to reply to the existing support case OR share the current support case number and your email address via direct message to our social media support handles @westerndigital. This will enable us to review the concern. WDConnections

  • Rated 5 out of 5 stars

    Great price for this amazing piece of tech.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and it's so fast it's amazing and cuts out the time waiting for downloads. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    built in hard drive was maxed out on 3 or 4 games. got this guy to back me up. hides in my bag when i dont need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless backup software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup software that comes with the drive is not that good at all. I back up my computer and try restoring the files from another computer and it failed. All I can do is to copy the files directly to the drive and then you can save them to another computer without using the back up software. The drive has the problem of losing the connection or stop working if the computer is idle for a long period of time. I have to restart the computer in order to recognize the drive again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5TB works great, I backed up all of my files from three PC's in just a few hours, Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my passport to excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great price. runs cool; runs quiet and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to attach to the Shield TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this on my Nvidia Shield all is well at the moment .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast large external drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several multi-TB external hard drives for backup purposes. They vary in speed, but this one is exceptionally fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used this brand, feel safe. I love the compact design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I ran out of memory on my Xbox, afterwards, bought 400 dollars worth of games and still not a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this drive as expansion for an Xbox One. Formatting was easy and it is plenty fast to install and run games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little USB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and plenty speedy. Using it to backup my local hard drive automatically. Loving it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used the product yet just bought it today will review later

    I would recommend this to a friend