Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 12549472
Customer reviews
Rating 4.7 out of 5 stars with 2891 reviews
(2,891 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Solid HD
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my vids. Ran out of space on others, so needed a new external. Not much different that the others I own.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great little Drive!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little WD portable hard drive. Setup was easy and transfer rates are pretty fast for this little guy.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great value and price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for 5TB. Set up and installed in just a few minutes. Download speed is super quick and pretty flawless.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Just in case you don't want a large size drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Catch it on sale and you'll never go wrong (I have 7 of them)
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had an issue with this HD. It was a good price and I like the ability to have it encrypted and password protected.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
WD Hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software that comes with it is great. I use it for gaming. load times are a bit long but no unbearable.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth the purchase! I highly recommend this product.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Failed after the first use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a backup drive using the Acronis True Image that was provided with the drive. I did the first backup of my confidential data, and the next time I powered up the computer the drive clicked three times - looking at the drive on Windows the files were still there so I thought it might be ok. The next time I powered up the computer, it clicked 3 times. So I used Drive Utilities that came with the drive, but the drive was not listed. So I went back to Windows and tried to create a text file on the drive. It responded with hardware error. If I had not done sleuthing it would have been another week until the next backup to discover that the drive was really not working. To shorten the story, I couldn't return the drive for a refund or replacement because it had my data on it. I had to buy a new drive to complete my backup, so I am out $$ for 2 drives. Neither Best Buy nor Western Digital would give me a refund without giving them the drive with the data on it. To ensure the privacy of my data on the drive I have to destroy it. Purchasing this drive has proved to be a negative and costly experience.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We apologize for the trouble and would like to investigate the case. We kindly ask you to reply to the existing support case OR share the current support case number and your email address via direct message to our social media support handles @westerndigital. This will enable us to review the concern.
Rated 5 out of 5 stars
Great price for this amazing piece of tech.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and it's so fast it's amazing and cuts out the time waiting for downloads. Very impressive.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
used for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.built in hard drive was maxed out on 3 or 4 games. got this guy to back me up. hides in my bag when i dont need it.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Useless backup software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The backup software that comes with the drive is not that good at all. I back up my computer and try restoring the files from another computer and it failed. All I can do is to copy the files directly to the drive and then you can save them to another computer without using the back up software. The drive has the problem of losing the connection or stop working if the computer is idle for a long period of time. I have to restart the computer in order to recognize the drive again.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Does the Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 5TB works great, I backed up all of my files from three PC's in just a few hours, Very happy with my purchase.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
my passport to excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, great price. runs cool; runs quiet and quick.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Good to attach to the Shield TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this on my Nvidia Shield all is well at the moment .
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Fast large external drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own several multi-TB external hard drives for backup purposes. They vary in speed, but this one is exceptionally fast.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Dependable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always used this brand, feel safe. I love the compact design
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
For gaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I ran out of memory on my Xbox, afterwards, bought 400 dollars worth of games and still not a scratch
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great storage, easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using this drive as expansion for an Xbox One. Formatting was easy and it is plenty fast to install and run games.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great little USB drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and plenty speedy. Using it to backup my local hard drive automatically. Loving it !!
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent used the product yet just bought it today will review later
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend













