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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,891 reviews
  • Rated 5 out of 5 stars

    Satistified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the drive. would be great to have an ethernet / wifi support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Let's see how long it lasts and continues to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good travel size. Would recommend getting the case and geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact design. Speeds read and right speeds are good if used on 3.0 port

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap portable Storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relatively basic USB hard drive. Nothing bad and nothing great. It does what it should do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product it’s working perfectly highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great no isues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team at Best buy always makes you smile. They did a great job recommending this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Slow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable speed but compared to others faster speed is needed for larger files

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, the extra memory is great. Recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and fair priced.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for office and it functioned as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work for me and l love it so so much I recommend it for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little slow in terms of read speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as extended game storage on my ps4 and it occasionally drops the ball in staying connected during rest mode. Not the best model for that reason.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product, do not buy. After trying for a week to get it properly installed, Including several chat exchanges with WD support (they were excellent, by the way), I finally returned it as defective. The “plug and play” software is not user friendly, and I had to contact the company to find a user manual like a download. The only reason I gave it a star was because the customer service people were very responsive and good. They just couldn't help me.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,
      Thank you for sharing your experience. We're genuinely sorry to hear that the product didn't meet your expectations despite your efforts and our support team's assistance. We strive to make our products user-friendly, and your feedback regarding the 'plug and play' software and the user manual will help us improve. We're glad to hear that our customer service team was responsive and supportive, and we'll continue working to provide the best possible service. If there's anything else we can assist you with, please don't hesitate to reach out. WDConnections

  • Rated 4 out of 5 stars

    4.54 TB not 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but it’s not 5 TB, it’s 4.54, meaning you end up with 4 usable TB

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the drives I needed very quickly. An associate pointed me to the checkout and the cashier was courteous. A good shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works, is faster than the hard drive in the Xbox one so shorter load times in games generally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 5TB portable drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hdd. Reliable and somewhat faster than the easystore drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sold Short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system says the hard drive is actually 4.54Tb, a little short of the 5 that WD said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fastest i thougth for my office files and photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Drives

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives are great...very convenient for my current workflow.

    I would recommend this to a friend