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$282.57

Customer reviews

Rating 4.7 out of 5 stars with 2884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,884 reviews
  • Rated 5 out of 5 stars

    Have always relied on WD My Passport drives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely dependable, reasonably priced and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and connects easily. Great for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this item. It works perfectly and faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item for my husband and he absolutely love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it 4 stars is the USB connection to the cord that came with it does not seem solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, small footprint, good value, fast shipping.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hard drive with password encrypted, Like it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed. works very well... ill update if things change

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge let down on reliability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it mostly for gaming. This drive didn't handle the usage. It had issues being recognized, and would fragment repeatedly. I would reinitialize it load it up again, and it would eventually fail again at some point. This happened 3 times at least before lastly getting the click of death 1wk prior to writing this review. It began losing address, failing on uncompressing and writing large .iso or .exe files programs and games. Slow access time and writing times. It just couldn't handle the use, as I maxed close to the 5tb. So yea not a good experience with this one.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi WayneM, We're sorry to hear that the drive did not meet your expectations. We understand how frustrating that can be. If your product is still under warranty, We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. We will be happy to assist you. WDConnections

  • Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring data to the device and fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great u won’t regret buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 5TB External USB 3.0 HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup and fast backup with the provided software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I needed it to :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Absolutely love Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast data transfer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Fast operation and easy to store. USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device for the price! Fast and plenty of space!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good HDD!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD USB ext. HDD is very good quality but it is over price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient hard drive however it does overheat When not in a cool environment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not dependable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup for a backup. I have 3 passports. 5T, 2T and another 1t. All had catastrophic failures. I ended having to send to a recovery my 5T and fortunately they recovered about 98% of data. Cost of recover was just shy of 1300.00 and a 15T MY book for another 200 plus. Apparently to recover you have to go this process. AllPassports were less than 1 to 3 years and per the experts expect these to last around 5 years. Positive: When the devices are operational they are easy to navigate and perform well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I will let you know in a year if it survives my usage on it...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works great for holding all my games for my ps4

    I would recommend this to a friend