Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 12549472
Customer reviews
Rating 4.7 out of 5 stars with 2891 reviews
(2,891 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Good HDD!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This WD USB ext. HDD is very good quality but it is over price.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Fast data transfer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Fast operation and easy to store. USB
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
External hard drive review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient hard drive however it does overheat When not in a cool environment
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Not dependable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a backup for a backup. I have 3 passports. 5T, 2T and another 1t. All had catastrophic failures. I ended having to send to a recovery my 5T and fortunately they recovered about 98% of data. Cost of recover was just shy of 1300.00 and a 15T MY book for another 200 plus. Apparently to recover you have to go this process. AllPassports were less than 1 to 3 years and per the experts expect these to last around 5 years. Positive: When the devices are operational they are easy to navigate and perform well.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
So Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I will let you know in a year if it survives my usage on it...
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it works great for holding all my games for my ps4
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Decent cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Good feel. Could use stronger edges for opening and closing
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a number of WD portable drives. This is my first non ultra one. Seems fine so far. Fast.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
straight forward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a sturdy (within reason), dependable external with decent read write speeds.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Wont work with TV USB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with TV usb since the format is not correct, if you change the format to mbr then you only get 2tb from it. Most TV's need the hard drive formatted to mbr to work. I do have it hooked to an android box and I can use it formatted to GBR and get the full 5tb. Still a good hard drive for WD.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Good but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but slow. Using for Mac time machine.and takes a long time.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it's a little on the slow side, I expected faster backup speed
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great from my purpose. I wish it was slimmer as its clunky when used with my laptop.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well. fast. I use a Mac and no issues with Time machine backups.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Wd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great I could not download what I could heat so I stopped. Good to store
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Hard drives
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know these hard drives work great! I had to return this one I think because it wasn’t allowing me to do a back up but I still recommend these. It’s worth having multiple back ups.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But...speed not the best .... if you rewrite files very often go for an SSD one !
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Huge let down on reliability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it mostly for gaming. This drive didn't handle the usage. It had issues being recognized, and would fragment repeatedly. I would reinitialize it load it up again, and it would eventually fail again at some point. This happened 3 times at least before lastly getting the click of death 1wk prior to writing this review. It began losing address, failing on uncompressing and writing large .iso or .exe files programs and games. Slow access time and writing times. It just couldn't handle the use, as I maxed close to the 5tb. So yea not a good experience with this one.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi WayneM, We're sorry to hear that the drive did not meet your expectations. We understand how frustrating that can be. If your product is still under warranty, We would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. We will be happy to assist you.
Rated 2 out of 5 stars
Got unlucky I guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making a noise around 8 months into owning it.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello Robin, Please be informed that hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive. Please refer to the mentioned link to know about the causes of hard drive noises: https://support-en.wd.com/app/answers/detailweb/a_id/32906 If you need any assistance then please feel free to contact us by opening a ticket directly at (https://support-en.wd.com/app/askweb)
Rated 4 out of 5 stars
External storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is so far working fine. Hope it doesn't end up like my old one.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend













