Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 12549472
Customer reviews
Rating 4.7 out of 5 stars with 2884 reviews
(2,884 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Got unlucky I guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making a noise around 8 months into owning it.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello Robin, Please be informed that hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive. Please refer to the mentioned link to know about the causes of hard drive noises: https://support-en.wd.com/app/answers/detailweb/a_id/32906 If you need any assistance then please feel free to contact us by opening a ticket directly at (https://support-en.wd.com/app/askweb)
Rated 4 out of 5 stars
straight forward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a sturdy (within reason), dependable external with decent read write speeds.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Wont work with TV USB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with TV usb since the format is not correct, if you change the format to mbr then you only get 2tb from it. Most TV's need the hard drive formatted to mbr to work. I do have it hooked to an android box and I can use it formatted to GBR and get the full 5tb. Still a good hard drive for WD.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Good feel. Could use stronger edges for opening and closing
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but slow. Using for Mac time machine.and takes a long time.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a number of WD portable drives. This is my first non ultra one. Seems fine so far. Fast.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it's a little on the slow side, I expected faster backup speed
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
A lemon from the get-go -- just terrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely, oddly slow and unresponsive. Searching for files saved to it would always be a time-consuming, frustrating, hit-or-miss experience. Well before the one-year mark, it suddenly became dismounted and irreparable. I had to spend $$$ to purchase an app that is now slowly trying to recover the files I've saved to it over the past year.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We are sorry to hear about your experience with your My Passport drive. This isn't the level of performance we aim to deliver. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. Our customer support team will contact you as soon as possible.
Rated 3 out of 5 stars
Hard drives
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know these hard drives work great! I had to return this one I think because it wasn’t allowing me to do a back up but I still recommend these. It’s worth having multiple back ups.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great from my purpose. I wish it was slimmer as its clunky when used with my laptop.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well. fast. I use a Mac and no issues with Time machine backups.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Wd
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great I could not download what I could heat so I stopped. Good to store
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But...speed not the best .... if you rewrite files very often go for an SSD one !
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
External storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is so far working fine. Hope it doesn't end up like my old one.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had three of these EHDs go bad. One failed completely, and I had to send it off to a forensic recovery specialist to retrieve files. Two others that I already had have since started to fail on me as well. Would NOT recommend these for any files that you don't want to lose access to. I have since switched to the Samsung T7 EHDs and they have proven much, MUCH more reliable.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
small but large capacity
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my on the road back-up drive for my laptop, small, speedy and large enough to back up everything.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive meets all of my current needs and seamlessly integrates with my system.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Ha ha darn portable hard drives
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased thisbto use for my steam deck and asusbrog when i dock them . Once thebrog ally release i set everything up plugged in thebdrive and got this clicking. Ran windows repair. Itvseemed to stop and finally find the drive. That lasted 10 seconds as it was lost again and clicked. Western Digital was great as the RMAed the device only note in waiting for the replacement as you have to send yours out before they send one back...
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, mediocre read/write speeds. Went with ssd instead
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Extra space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up to back put photos. Woks great, eazy to set up.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend













