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$282.57

Customer reviews

Rating 4.7 out of 5 stars with 2884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,884 reviews
  • Rated 5 out of 5 stars

    Works great, will purchase again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, I have been using this brand for quite a while. Always back up to cloud too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There's something, but nothing happen yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what happen when i transferred a file from my computer to this HDD, there's a machine virtual crack sounds, hopefully do nothing and yea until now is nothing happended but if it does than that's your problem and i want refund cause it isn't human errors.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of storage but already having issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space, which is good, but its starting to make a clicking noise, and I'm having trouble getting it to connect to my laptop. Not sure whats going on, and may need to return it after owning it for less than a month.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get back w update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much chance to use, but price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whopper of a storage drive in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this rugged external SSD with a wonderful 5 TB capacity. No complaints on anything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues w set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working tried several times Apparently needs tech help. Please send who to contact for Windows I need to use this ASAP I own a previous version that is full it has always bern easy to use. Thanks!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Perfect for storing and keeping everything you need to take with you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive is okay nothing special its very slow but its a very good price for 5 tb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of memory

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they came with an automatic back up software....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small yet efficient storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the WD external hard drives I have are efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Found what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson helped us find what we were looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5TB external hard drive works great with my PS4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drive failed in one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive connected to my laptop as a backup to my hard drive and not moved from my desk. Backed up about 400 gb over a 5 day period and on sixth day, drive failed completely. Took drive to Best Buy to see if they could recover. Drive could not be recovered. Good news is I got my money back. DID NOT GET ANOTHER DRIVE...Very bad experiance with this version of backup/portable drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good hard drive. Currently having issues with the hard drive where if I move some video files onto this hard drive. There seems to be corrupted frames when watching videos. It’s kind of annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 5TB External USB 3.0 Portable Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the WD My Passport 5 TB External USB 3.0 Portable Hard Drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and I do NOT recommend this External Harddriv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly slow. I can hear this drive spinning up and it always sounds as if it's about to give out. It responds as if it's a hard-drive from 1995. Very very slow. I also purchased the following incredibly lightning fast drives from Best Buy (One Crucial - MX500 2TB Internal SSD SATA and Two SanDisk Professional - G-DRIVE ArmorATD 4TB External USB-C Portable Hard Drive)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice drive but hard to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is OK but problems with WD software support and 3rd party software downloads. Ease of use as an automatic backup drive is limited in our experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to archive all our old photos. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for myself Portable, fast, and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larg drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that hard drive are really cheap compared to back then

    I would recommend this to a friend