Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 12549472
Customer reviews
Rating 4.7 out of 5 stars with 2891 reviews
(2,891 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive meets all of my current needs and seamlessly integrates with my system.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
small but large capacity
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my on the road back-up drive for my laptop, small, speedy and large enough to back up everything.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, mediocre read/write speeds. Went with ssd instead
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Ha ha darn portable hard drives
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased thisbto use for my steam deck and asusbrog when i dock them . Once thebrog ally release i set everything up plugged in thebdrive and got this clicking. Ran windows repair. Itvseemed to stop and finally find the drive. That lasted 10 seconds as it was lost again and clicked. Western Digital was great as the RMAed the device only note in waiting for the replacement as you have to send yours out before they send one back...
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Extra space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up to back put photos. Woks great, eazy to set up.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had three of these EHDs go bad. One failed completely, and I had to send it off to a forensic recovery specialist to retrieve files. Two others that I already had have since started to fail on me as well. Would NOT recommend these for any files that you don't want to lose access to. I have since switched to the Samsung T7 EHDs and they have proven much, MUCH more reliable.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Works great, will purchase again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far, I have been using this brand for quite a while. Always back up to cloud too.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Lots of storage but already having issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of storage space, which is good, but its starting to make a clicking noise, and I'm having trouble getting it to connect to my laptop. Not sure whats going on, and may need to return it after owning it for less than a month.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
There's something, but nothing happen yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Idk what happen when i transferred a file from my computer to this HDD, there's a machine virtual crack sounds, hopefully do nothing and yea until now is nothing happended but if it does than that's your problem and i want refund cause it isn't human errors.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Get back w update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had much chance to use, but price was right
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
Issues w set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working tried several times Apparently needs tech help. Please send who to contact for Windows I need to use this ASAP I own a previous version that is full it has always bern easy to use. Thanks!
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Whopper of a storage drive in a small package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this rugged external SSD with a wonderful 5 TB capacity. No complaints on anything
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
A lemon from the get-go -- just terrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely, oddly slow and unresponsive. Searching for files saved to it would always be a time-consuming, frustrating, hit-or-miss experience. Well before the one-year mark, it suddenly became dismounted and irreparable. I had to spend $$$ to purchase an app that is now slowly trying to recover the files I've saved to it over the past year.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We are sorry to hear about your experience with your My Passport drive. This isn't the level of performance we aim to deliver. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. Our customer support team will contact you as soon as possible.
Rated 4 out of 5 stars
Lots of memory
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they came with an automatic back up software....
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Small yet efficient storage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the WD external hard drives I have are efficient.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
Great storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Perfect for storing and keeping everything you need to take with you.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Found what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson helped us find what we were looking for
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 5TB external hard drive works great with my PS4
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
hard drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this drive is okay nothing special its very slow but its a very good price for 5 tb
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 1 out of 5 stars
Drive failed in one week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive connected to my laptop as a backup to my hard drive and not moved from my desk. Backed up about 400 gb over a 5 day period and on sixth day, drive failed completely. Took drive to Best Buy to see if they could recover. Drive could not be recovered. Good news is I got my money back. DID NOT GET ANOTHER DRIVE...Very bad experiance with this version of backup/portable drive.
This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend













