Customer Ratings & Reviews

I could npt transfer data from another hard drive ti this one

Not a easy to install as passed WD hard drives. Not plug and play.

Very delicate.. Great if you do not intend to transport from one system to another. After 6 months of moving around drive became unstable and files started corrupting. Appeared to continue to run after Eject had released the drive. No use having all that space if you can't use it.

The device only worked for a couple of days then started making a constant clicking noise which was not only annoying but unnerving. Returned and refunded

The software for this will not install unless you agree to sharing info and diagnostics with Western Digital. I guess do more research before you purchase something from WD, this is ridiculous.

Lied to about membership to extend pricematch. 3 people said on the phone that i was due a price match.. but cant get it unless I can get ahold of the local store who do not answer the phone or call back.

This drive worked fine until, of course, a week after the product return window closed. I originally formatted in exFAT on my laptop because my laptop holds embroidery patterns that I would like to access on my iMac. Eventually my iMac wouldn't recognize this drive. I figured it was user error and reformatted again. Nope, iMac does not recognize this drive.

I bought this so I could put pictures and stuff on it as back up, but I could not get it to sync with my laptop no matter what I tried.

Not working , i want to replace this device. since i bought from best buy and sent to my friend , but his external USB not detected ,

It said on the package that it was mac compatible, but it was not. (Maybe it works for an older mac, but I just bought a new laptop.) Didn't work for me at all. Returned it.

Bought it in December, have been using if for over a month and it is already dying. I am getting a read error when I diagnose it. The reason I diagnosed it is because it is transferring files at 2mb/s opposed to somewhere near 100mb/s. Probably I got a lemon, but I can not recommend something I don't trust.

My first two failed within a year! None of the data could be recovered. I have the warranty replacements now, but am less likely to trust them much.

came DOA, it would not connect to my laptop and it made a weird noise

it is not plug and play , need to forma it before plus from 5tb only gives me 5gb capacity . never ever buying that brand anymore

I have a 5TB WD drive that I needed to replicate. After buying this drive and copying everything to it, I began using it as my primary drive. This past week the drive started making clicking sounds. As I started copying everything from this drive to another 5TB drive, I experienced read issues. The only way I can copy files from this drive is to do it in small batches

This is something you really need if the other break Need to order a new, cannot repair.

Unfortunately, I never was able to format, initialize, or partiton the disk at all. It sounded like it was bad, honestly, it kept making a buzzing sound even after the assumed sounds of first plugin. I may try a different kind of this brand, since I’ve seen many other positive reviews. I was trying to use it with Windows 11 OS, btw.

Lost all my transferred files after weeks of use. All of sudden, my computer did not recognize the HD then I took at GEEEK who checked and told that there was no data it. I was suggested to go for SSD which it is much better technology. Sales agents should warn the clients like me who was not aware of. Had I knew before, I would opt for a better one. Lost $$$ and most importantly, I lost all my data.

Not a reliable drive. Didn't work out of the box. That's a lot of storage to fit in a notebook hard drive. Too good to be true. stick with a full size drive for this amount of storage.

DO NOT BUY A WD ORTBL HARD DRIVE! I have had 2 of them fail causing me to lose 2 YEARS' WORTH of whale and bear photographs!!!!! I would NEVER BUY this brand 00 and ever again! :) Pay the $400 and get a 4 TP waterproof/ crush proof/ dust proof San disc external hard drive that has the little range hole allowing it to be attached with a carabiner! THEY are way safer to use!!!!!