Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- SKU:
- 12549472
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
This only lasted 15 months!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hard drive 15 months ago. I created 4 partitions. Within a couple of months one of the partitions, the one I used for TimeMachine backup, failed. The other 3 were going along fine until today. 2 of the partitions failed. Now I have to copy everything over to a new device which I still have to buy. I use these for all my files especially photos.
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use with new MacBook Pro. Researched for help and tried multiple suggestions and other than having to change multiple setting with my new laptop there was no easy way of using this particular Passport. Returned and bought the WD-My Passport for Mac and it installed without any issues or stress!
No, I would not recommend this to a friendSuch an important thing to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and easy. It's such an important thing to do.
I would recommend this to a friendNever had chance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as I plugged it in, I heard it clicking and knew that wasn't a good sign. Tried going into the diagnostics and hoped maybe my PC wasn't reaching the drive properly. That was a fail. I installed the Western Digital Discovery and still, nothing. I plugged in both of my other external hard drives with the same USB cord and both worked immediately. This drive never stood a chance. Getting my money back.
No, I would not recommend this to a friendmad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am on hold now trying to get what i orded been on hold for over 45 min as of now
No, I would not recommend this to a friendExternal Hard Drive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this a low rating due to the motherboard failing. I lost 4tb of information. I will be returning this item as soon as I get it back from the tech shop.
No, I would not recommend this to a friendAvoid at all costs.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unreliable. I bought it in October and it's already failed by the end of March. It was barely used. Never buy WD. EVER.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi, We are sorry for the inconvenience caused to you. We recommend you to try different USB Port, cable and computer to isolate the issue. If the issue persists then please open a support ticket at https://support-en.wd.com/app/askweb to elaborate on the issue with possible error screenshots, our support team will get in touch with you at the earliest.
Didn't even last a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in May 2020 and for the last 4-5 months I've been having issues with it. It just doesn't stay connected anymore. I've tried a new wire and everything for it. Nothing has fixed it and it's now either non-working or on it's way out. I kept important documents and pictures on it, so now I'm out of those unless I can fix it somehow. Super disappointing.
No, I would not recommend this to a friendNot a great Device
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using on iMac. Works… but I have to reset every 2 weeks, stops backing up
No, I would not recommend this to a friendDrive died after a couple weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this drive for travel. I took 1 trip, and while moving files on and off the drive when I got back, it just stopped working. It powers on and it spins, but will not show up in Windows. Tried 3 different PCs, mutiple cables, Disk Management, and even 3rd party utilities to get it to show up, but nothing. Now the dilemma. I am within the return policy, but this drive has data on it that could possibly be recovered that has not been backed up yet. VERY DISAPPOINTED.
No, I would not recommend this to a friendGreat size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply great. Easy to hook up. Quick transfer rate
I would recommend this to a friendNot reliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This only lasted me a year & now my computer won’t even recognize it and I’ve lost ALLL of the photos and documents I had saved on it,
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello,
We’re sorry to hear about your experience. To help resolve the issue, please open a support ticket at https://support-en.wd.com/app/askweb with additional details. Our support team will contact you promptly to assist further.
Broke after 3rd use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after i saved thousands of photos and videos. I lost all of my stuff. This was after 3 uses. If you care about what ur storing on it then dont buy it
No, I would not recommend this to a friendWD My Passport 5TB External USB 3.0 Hard Drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this drive less than 4 months ago and now it is malfunctioning with "drive is not accessible due to fatal device hardware error"!!!!
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello,
We are sorry to hear about your experience, We'd like to gather more information so, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
good for backups only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.slow drive. overheats with heavy usage. would recommend an SSD if you have high usage.
No, I would not recommend this to a friendstay away from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOA and Best buy doesnt stand behind their products.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi JohnA, We are sorry for the inconvenience caused to you. We understand how frustrating that can be. If your product is still under warranty, we’d like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
This drive is garbage for gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent even had it a full year and it consistently errors out. Was told this would be a suitable option for installing my pc games on. Wrong. Dont buy if you're looking for an external drive for games.
No, I would not recommend this to a friendNothing interesting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a usb drive, what's to tell? Slow transfer speed
No, I would not recommend this to a friendLost over 10 years of memories.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened but lost over 10 years of memories with this device I will never use an HDD again I will only do SSD. Limited 3-year warranty and they weren't able to do anything and it cost over $3k to do a recovery
No, I would not recommend this to a friendA useless boat anchor after it stopped working...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality clunker. It worked for about 2 minutes and then died. The light turns on, doesn't blink, and just sits there. I know it isn't my computer, cable, etc. This drive is just a bad unit that quit working. A boat anchor...
No, I would not recommend this to a friend