Customer Ratings & Reviews

purchased june 6 2021 . august 31, 2021 the drive failed.

Impossible to work. Doesn't even back up deff not recommend at all

In the last three years, I’ve gone through five of these drives. Both the USB-C and the standard USB 3 versions all fail after six months to a year. I take care of my drives & they always are in an enclosed hard case when it’s in my bag and yet here I am now replacing the drive that I just bought in July of this year and it’s only December. My Seagate 5 TB drive, which i have three of, all have lasted over two years in the same conditions….seems to me western digital has now fallen below seagate in terms of quality.. Never thought I would say that. :,(

Happy this device was available for Immediate purchase and pickup. The staff were extremely helpful with the location and purchase of the product. The website had accurate information on the stock and availability at the local Best Buy. Installation and operation was quick and easy. Works well and performs up to my expectation. My need was immediate and it was great to be able to go to the local Best Buy and pickup the device that day, no waiting!

Easy to set up and works fine. Lots of storage. I think it's a better bargain than spending a lot more for the same amount of storage on an SSD.

Works great, good price, no issues so far (fingers crossed).

Great product, really easy to format if needed. Compatible with pc or mac. I just formatted and split it into partitions on my mac so I can use it for PC-related tasks if needed. Storage space is perfect!

Compact with great storage. This is my second WD-My Passport 5TB external hard-drive this size and I would not hesitate to get another one. Works much better than the WD-book hard drives.

I personally dont know anything about this BUT my computer geek absolutely loves it. I like because of it size and how much it holds. Great buy,

This product was offered at an excellent price. It is very simple to use. Using it to store preservation copy tiff images for our archives.

What can I say, LOTS of storage space in a small Package. Plugged it in and started using it no problems.

Works Great! Simple to use - no complaints. Nice & small.

works great so far. compact and reliable. wish it had a way to transfer all my photos and videos straight from the cloud without a pc

Works well so far, just what we needed for the family gaming storage.

very reliable , resonable price and good quality for the price

it has lots of space, seams to be speedy. compact, includes cable. we will see how reliable it is.

Great product! Small and useful for backups. Easy!

I would love to see thanks to the sales rep who handle this equipment I purchase it is really good he helped me find what I was looking for this hard drive it is working very great wonderful job thanks again Best buys and Best buys employees

Very happy with my 5TB Passport External Portable Hard Drive. Would buy it again. (And I may just buy a second one, LOL).

This hard drive is just what I needed. 5TBs gives me plenty of storage capacity with room to spare. I store 10's of thousands of photos and other information on this thing and I have another one as back-up.