Customer Ratings & Reviews

This item was easy to setup. It is also easy to use.

Excellent product does everything I intended to use it for

Works great and has a ton of space. Also has great transfer speeds!

Great little hard drive. Had not issues hooking it up to my existing laptop.

It is great for back up of my files and does the job.

This is an awesome external hard drive and I highly recommend it.

Easy to use to back up your PC or store documents, photos.

Easy and small. Great way to hold LOTS of videos and files.

Easy to use! Would like some instructions in the box!

Reliable Convenient High capacity reasonable speed. Very good value

Performs as expected. No problems or complaints to date.

Purchased for external storage xbox one. Works great!!

Lots of storage and easy to setup. Allows me to keep what I want on desktop cpu without worrying about space.

Nice hard drive for backups. Wish it included a case either a soft or a hard one.

Super fast and tons of storage for the price. Got knocked off of the table and had about a 1 Ft fall and is no longer useable. Super weak structure

Absolute god speed. Best money I’ve ever spent on a hard drive.

The item is worth the price and it’s serving its purpose

WD hard drives have been my standard for decades; this one seems as good. Had it just two months.

Beware of this drive! I commend Best Buy for letting me return this junk and get a Seagate instead. I say "beware" because Western Digital has invalidated the backup software on all these drives. I bought this in March, 2021. Previously a software bundle was part of this product. When you plug the drive and click on the installation exe, an error message pops up saying 'We're having issues. Try again later.' No matter how many times you click on the exe later on, you get the same result. Finally, I called WD support. A tech stated that the backup software has been withdrawn by WD - evidently without telling anyone! This is why you get the error message and cannot install the software suite. He sent me a link for downloading free Acronis, which WD is recommending. However, WD's website says that WD does not support that Acronis software. Furthermore, I had to ask for him to send links for the WD backup utility suite and also for the encryption software. Net: instead of the software bundle I expected to install with one click, I now have to go to 3 different web pages to download and install the apps that WD says are bundled into the product - only the truth is that they are no longer in the product. I will never buy a WD drive again. Get yourself a Seagate on the Best Buy website.

works as advertised. setup without a problem on Win 11.