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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,891 reviews
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Doing a good job as a backup drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not *easily* compatible with MAC book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it would be fine, but it just didn’t connect to my MacBook Pro. I had to buy a different one that’s made for MacBook. There is a way to get it to connect and I tried to download all the things that it told me to, but I still wasn’t able to maybe somebody who is able to spend the time to do it could do it, but I just didn’t want to deal and I just bought one that’s made for my MacBook instead.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We are sorry for the inconvenience caused to you. Please be informed that WD My Passport External drive comes preformatted in NTFS format for Windows OS, However, In order to use the drive for macOS you can reformat the drive to APFS file system compatible on Mac by using this link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. If you are facing any issue in future with WD, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Plenty of storage for files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I store video files and back up my laptop. Easy to use and plenty of room. Small enough to carry with me to do presentations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5TB harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive holds an exceptional amount of space and is easy to configure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well and great price and portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive a few weeks ago to store backups and I have not been disappointed. Its easy to set up and the software is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use as an backup your system or to store pictures or inportant files that takes up space and you dont want to lose in case of a hard drive melt down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small size and great file transfer speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate how small the drive is and it can still store so much information and the transfer speed is so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD External Hard Drives For the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally LOVE the Western Digital External Hard Drives. I've been using them for years, and they just keep getting better as technology develops. Each time I purchase a new one, they're small with more storage capacity. Ya gotta love it :) And I love that Best Buy carries them. I use Best Buy for all my tech needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Super easy to set up and has worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best External Drive.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a ton of capacity. Just plug in and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5TB Backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to replace a 2TB backup that was full. Works great with my Apple Mini. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage capacity, easy to use. No disc to go bad like my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital 5TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, maximum storage, USB 3.0. Great value for backing up important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage for a low price.Easy set up and gives you extra storage for backup or photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 hdd and ps5 storage game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good for ps4 and ps5 to save the game and the console more free space, low cost thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have a lot of space to storage all my pictures, documents, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backup storage. Small and compact but great storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality hdd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality 5tb hdd, it has nice grip design on top. easy to carry and use. it used both usb and type c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little thing packing a lot.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my third time buying a My Passport Portable Hard Drive. I don't think I ever bought the same item multiples times. That should tell you How satisfied I am about this Portable Drive. A must if you want to save your "Memories".

    I would recommend this to a friend