Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$282.57

Customer reviews

Rating 4.7 out of 5 stars with 2880 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,880 reviews
  • Rated 3 out of 5 stars

    Very good, but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for external design (can be slipped into the breast pocket of a jacket), connections (a short USB 3.0 cord is provided but no need for a separate power supply), and immediate use (if Windows, it's just plug and play). Minus two stars for failure to include promised "quick install guide" (only the user agreement is in the packaging), the failure of WD's support site to provide download for instructions, the incompatibility of this drive with Bitlocker (I wanted to use Windows Pro's security to be consistent with my other external drives, but it won't work with this drive), and glitches when installing the WD utilities (had to force the install when it claimed it couldn't find its own EXE files). That said, it's a very handy little device. I wound up using the WD encryption utility and then tried it on a different computer that didn't have the WD utilities. Plugging it in automatically triggered a request to launch the unlock utility and it worked just fine on the new PC. Recommended if you aren't planning on using Bitlocker for drive encryption. Nick in Palm Springs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small size and great file transfer speeds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate how small the drive is and it can still store so much information and the transfer speed is so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backup storage. Small and compact but great storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard-drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small it is and that it holds so much..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5TB USB external hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected. Easy to install. Plug and play at its best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5TB Backup

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to replace a 2TB backup that was full. Works great with my Apple Mini. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and does not require an extra outlet. Hard drives have came a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 hdd and ps5 storage game

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good for ps4 and ps5 to save the game and the console more free space, low cost thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable drive. Works easily and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality hdd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality 5tb hdd, it has nice grip design on top. easy to carry and use. it used both usb and type c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avid gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. I'm an avid gamer and need more space for storage due to larger game files. I would recommend this external drive for Xbox series and PS5 game systems. Not a bad price for HDD and more storage space versus 2 TB SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one and they both work fine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Using as a second drive with a powered hub since the PC couldn’t power two usb drives. No problens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is a Fantastic Addition to our Storage Options

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic External Hard drive. 5 TB will give us plenty of storage space for years to come. Nice unit!!! 5☆

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external for a reasonable price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external has a great amount of storage and runs fairly quickly all for a pretty decent price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for backup, extra storage, and portability. WD Passport is quality equipment I can trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great. Good value, good price for 5 tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SIZE - INSIDE AND OUT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the needs I need! I can always count on these guys for the next external drives on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exellent external HD

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and get going. Offers plenty of space for a great price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Compact!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a portable hard drive by passport. I love how small and compact and easy to use it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of storage for a portable, easy to use. Happy so far!

    I would recommend this to a friend