Customer Ratings & Reviews

Its very fast and you get 5GB for $129 very satisfied

Fast and easy to use. Hate the back up software. Don't recommend using WD software. Buggy.

Nabbed this little guy as external storage for my PS4 to PS5 conversion. This is actually smaller than the previous model of the Passport, which is nice, plus it can definitely stand up to long hours of transferring, and I backed-up a TON of games from my PS4. Passport was great before, and it still seems to be great.

Really Great product. You get 4.8 gigs of storage as it needs to keep its system storage up to date but alot of atorage to keep files on, but do be careful as there is a fan inside and it can be damaged.

Very happy with the product,user friendly,worth its price

Hold up all my files fine. Super fast and slim.....

Fast and compact portable hard drive. Easy to use.

Excellent experience. Great in store help with the best representatives. Always recommend best buy for best professional services. Thank again. Love you're stores.

Bought this to replace an existing 5TB drive that had somehow become corrupted. Bought software online to salvage as much of my files as I could from the previous hard drive and so far this WD 5TB has held up. Would buy again.

I use this as a backup for storing my raw files as a photographer. It works great for storage! I would say the only downside is it is a little slow, but I don't edit off of it so it's not a big deal to me.

Lots of storage. Really helped my son’s laptop to perform better because so much can be put on passport.

5TB is lot of space in such a compact device. Love it

i have purchased a number of these and they are reliable and sturdy

Works great with LG (smart) Tv's WebOS. We play all of our stored movies flawlessly off of this drive and subtitles work to. I've also used this model for file back up and restore as well, no problem.

I buy Western Digital hard drives for their reliability. I have purchased about 20 for me & familiy members over the past 10 years or so. Not a failure yet.

The storage capacity on this holds 18 years of two childrens lives, 25 years of marriage, and six college degrees worth of data …. And its far from full!!!!

easy to use high capacity drive. love it recommended

This product worked as advertised, and I was able to salvage everything from my hard drives very quickly. I relied on the advice of the personnel at BestBuy to make my purchase.

Has a great amount of storage and easy to set up and use.

Good for the price. This item came on the tme I really need space on my laptop and could not just delete some videos/photos and documents.