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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,891 reviews
  • Rated 5 out of 5 stars

    Fantastic HD for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very fast and you get 5GB for $129 very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product bad software.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Hate the back up software. Don't recommend using WD software. Buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons space in a reliable, compact package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nabbed this little guy as external storage for my PS4 to PS5 conversion. This is actually smaller than the previous model of the Passport, which is nice, plus it can definitely stand up to long hours of transferring, and I backed-up a TON of games from my PS4. Passport was great before, and it still seems to be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Storage device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great product. You get 4.8 gigs of storage as it needs to keep its system storage up to date but alot of atorage to keep files on, but do be careful as there is a fan inside and it can be damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product,user friendly,worth its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold up all my files fine. Super fast and slim.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and compact

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and compact portable hard drive. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY, BEST ALWAYS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Great in store help with the best representatives. Always recommend best buy for best professional services. Thank again. Love you're stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid external harddrive for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an existing 5TB drive that had somehow become corrupted. Bought software online to salvage as much of my files as I could from the previous hard drive and so far this WD 5TB has held up. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great as my backup drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup for storing my raw files as a photographer. It works great for storage! I would say the only downside is it is a little slow, but I don't edit off of it so it's not a big deal to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great versatility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage. Really helped my son’s laptop to perform better because so much can be put on passport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money, and very convenient to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB is lot of space in such a compact device. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have purchased a number of these and they are reliable and sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good with LG TV's WebOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with LG (smart) Tv's WebOS. We play all of our stored movies flawlessly off of this drive and subtitles work to. I've also used this model for file back up and restore as well, no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital Dard Drives Are Always Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Western Digital hard drives for their reliability. I have purchased about 20 for me & familiy members over the past 10 years or so. Not a failure yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional External Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity on this holds 18 years of two childrens lives, 25 years of marriage, and six college degrees worth of data …. And its far from full!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use high capacity drive. love it recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Saved Me A Great Deal of Worry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked as advertised, and I was able to salvage everything from my hard drives very quickly. I relied on the advice of the personnel at BestBuy to make my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great amount of storage and easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. This item came on the tme I really need space on my laptop and could not just delete some videos/photos and documents.

    I would recommend this to a friend