Customer Ratings & Reviews

The best HDD of ever, fast, small, easy to move and isn't too expensive. I sent to Cuba, to my mommy, and she is really happy with it.

A lot of storage in a small pkg. Price point very fair.

Seems to work well. The included software didn't install properly, but was able to download it from the internet.

Easy to set up and have had no issues at this point. It is quite small and portable. Would definitely recommend for an inexpensive storage device that doesn't need blazing speeds.

Works just as expected. Lots of space and very plug and play.

Works great. Remember to format it for your computer before you start putting stuff on it.

This Western Digital 5TB Hard Drive is great at holding 5TBs of footage and files. Thanks Western Digital

I needed an external portable hard drive to save my online gaming data and video. I did connect my portable drive to desktop computer and never disconnect it and set to automatic save data every times I go online.

Thank you - curbside is fantastic!!! the product is outstanding - took my backup worries away! Ease to install and operate ... accomplished the first backup in 15 mins :) Wonderful work from the Best Buy team :) Much appreciated :)

Excellent product, Western Digital is one of the best storage manufacturer's in the industry.

I got this 5TB Passport to replace a smaller and totally full 3TB Passport and despite some of the negative reviews - it and the newer backup software work perfectly! To test I backed up my desktop to the new 5TB Passport using both the old backup software (WD Backup) AND the newer software (Acronis True Image) to compare functionality (backup time, types of backups, etc.,.) and Acronis is faster and more flexible! What's not to like?!

Excellent value, I mostly use SSD m.2 or sata but decided to use this as a storage drive that I could plug into my wifi router. I was impressed by the consistent 110MB/s transfer speed when connected via USB.

Just what I needed. Best buy was nice enough to give me a price match with Amazon.

This external drive is so portable and easy to use. Love the fact that it is password protected!

Excellent great purchase and easy to use. I have purchased another one small fits in a purse. Would like a different color but black is good.

This is m second passport that I used to backup my PC. I ran out of space on the first one, so I upgraded to 5TB. I would recommend that anyone purchase this unit and backup your PC monthly.

Best expansion solution for a Xbox or if you need a big HDD for large Photography files. Hard to beat the quality and price of a WD. Simple plug and play. Just works!

Needed this drive to offload a bunch of audio recordings from the laptop which has limited storage. An easily accessible archive was needed, but not a routine backup. This unit was perfect for the requirement.

Bestbuy is the best! Bestbuy is the best! I love this place!

Bought it on sale, so space to price value was pretty good. Love when these high capacity drives don't need its own power supply. Hopefully it spins for a good long time.