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Customer Ratings & Reviews

$369.56

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,891 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extended Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive provides lots of space and a nice backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Space for ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase to expand the memory space in my playstation 5 and it works amazingly.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can displace warm air arround cabinet spaces. Other than that great thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD portable hard drives are my go to. Just love how portable they are any how quickly I can access info.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PREMIUM STORAGE with peace of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very reliable and was at a great price and with plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed to backup my videos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ineeded an external storage device to backup and store my videos. It is easy to use, and has done the job so far without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Replaced and old powered passport with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office Backup of the backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the drive is faster than the drive it was replacing. Works great. Easy to use. Wish it came with a pouch for easier mobility. Still have to be careful with as it is not a solid state drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    5TB Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good using external hard drive for iMAC. Easy to use - so far so good. I have older portable Passports that have been fabulous - I actually like the memory size of this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great portable HDD that is very easy to use and store. great for image and video backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 5TB portable hard drive is excellent as it is very fast and does not overheat. Simply plug into any pc and you can view all of your documents and files you have saved. The hard drive is also very secure as it has built in hardware encryption. I keep all of my files stored on removable hard drives as a back up, in addition to the cloud, just in case anything were to happen such as power loss.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Western Digital 5TB MyPassport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go paperless so, I bought the 5TB MyPassport to scan documents I need to keep and throw away the hard copy. This is a great product for doing just that

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Island Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external drive. Easy to use and file transfers are fast.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it! I like this brand. Works Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I like this brand. I have the earlier version too. Both are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high capacity back up drive. Nice to have something local than risk everything in cloud. Works great and replaces an older model with less capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    10/10 GREAT PRODUCT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming, works on my Xbox aswell as my desktop. Already recommended to some friends.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid reliable drive. Good value.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked WD desktop drives. Reliable and a good price for the storage space. Plan ahead (don't wait until your old disk is full) and you can usually find substantial sales.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for backups.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am backing up my photos and videos. I've been using it for almost a month now, and I'm very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It’s huge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several WD external drives, but the biggest I had was 2 TB, so I was using multiple ones to backup everything. Now I can store everything on this Large capactiy 5TB drive with room to spare

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Looks great, but haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great and I need space on my computer - so bought it to fill up with videos and make space on the laptop. Only trouble is -- I haven't started using it yet! My bad. I have it on my list to do -- and hope it will do the trick :)

    I would recommend this to a friend