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Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,891 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    WD - Passport 5TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is very sturdy, and has handled the back-pack abuse I've put it through so far. It does tend to heat up a bit when left plugged in for the day, but that might be normal. Also runs lightning quick on my ThinkPad P17.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Price and performance are excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many great features. Seems really solid and has a ton of space. Searched a lot of options and this stood out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I need it to do. Easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this a lot and it great. The price was great as well. A great way to store your files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Western digital external

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with it very good very decent you'd be happy with he got it can't say more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive was an easy plug and play. The PS4 just formatted it the way it needed to be and the games are now all saved on the drive and I was able to free up all the space on the PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy set up and a great storage device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a single storage device. I have over 55,000 photos and videos on 22 flash drives. Having everything on one device has allowed me to organize folders a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport is easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport works very well, easy to set up and transfer data.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I use them to backup my data. Both of them have very good quality and perform quite well. I was a fun of Seagate, but now WD beats Seagate in all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best drive you can buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Love how best buy always have everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first WD external Hard drive died with a lot of my data on it. This is my first WD purchased since then. So far, it works great, stores a lot of data. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the experience of using this drive. I like the extra peace of mind that enabling hardware encryption gives. Now I don’t have to worry about losing the drive and some rando gaining access to personal information. I’m sure it’s not proof from a dedicated hacker but should foil any normal person. The transfer speed is good. I’ve got USB3 on my laptop and the drive is USB3. Writing to it I get about 120MB/s which is fine for a spinning disk. I haven’t done any read speed tests but I have not noticed any issues there. Read speed is typically better anyway. For the cost and size this is an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband picked this item up because his computer started getting sluggish. He organized and moved files and claims everything is running smoothly. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Podcast backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started a movie podcast and this puppy was the best value for the storage to help me keep all my files and episodes backed up and off my actual laptop. Works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external drive for wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive for my wife. Based on storage capacity and price. This is a really feasible one for most of families to save photos, videos, and documents. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy fast transaction. Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat product. Perfect my intended use. Great for expanding storage for business propuses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good hard drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a year and it’s working so far. Haven’t had any issues and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our company has been using this for a while for the back up and working good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Juice box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juicy like the rainbow and faster than the flash. This thing is light like a feather and stings like a bee

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to save videos I had transferred from family DVDs. I feel that it is secure.

    I would recommend this to a friend