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Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
12549472
Highly rated by customers for:
$369.56

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,891 reviews
  • Pros mentioned:
    Ease of use

    Very easy to set up and utilize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these drives for our different laptops and it was very easy to set-up the automatic back-ups. Plug in, identify what you want backed-up and then go.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    What I have been searching for for a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I have purchased several WD "books" and "clouds." None of them seem to be worth the time or effort. Whereas this jewel was immediately in the driver's seat.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Just What I needed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than I thought it would. Downloads games fast and plays games smoothly.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Space saver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my Xbox Series X, and for my Ps5! They both worked great no problems!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Backup Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup device for a server in my office. Works flawlessly. Very good value when it is on sale. USB 3 makes this a fast external drive.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not just for pc I was able to format and no issues

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Excellent Portable External Hard-drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven't Had Any Problems With This Product Yet. Works Very Well. I Transferred All Files, Folders And Music With No Issues. I Plan On Getting The One For The PS4 Next.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Excellent small back-up drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using drive for Time Machine back-ups. Faster and smaller than the 3TB Seagate unit it replaced. Excellent small unit. Does not have a stand, nor does it have non-skid external surfaces. Would purchase again.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Problem Solver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs with file transfers. Competitive pricing with availability wins every time.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    This hdd rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. I needed a new one cause my old one was wearing down.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    WD Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to set up and use! Light weight great for taking with you.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    My favorite drives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These passport drives are how I store all my media. I get them two at a time, and use one color for backup and one color for working. Always make a backup!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd external hard drive purchase and i highly recommend it.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. It works as per the specifications without any significant technological greatches

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great deal for more space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed extra space for his computer. Great deal, buy online pick up curbside. He uses this for extra space for games.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    External Hard Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of internal space. Easy transfer. Good price.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Good stuff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been good to me. This drives works as advertised. Looks nice. Not much more to say. It's an external HD.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Fast and reliable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and weight is perfect to carry in a pocket pant like a cell phone, around 3 x4 inches. The speed to transfer data from a computer also is fast and easy.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; saved my whole computer hard drive! Definitely recommend!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much as I can save all my videos and pictures ,

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 59, Showing 1,161-1,180 of 2,891 reviews
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