4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,891 reviews
  • Rated 5 out of 5 stars

    Western Digital MyPassport 5TB External Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport 5tb external drive works well. You need to update the drivers for it to work with the utilities that come with it, it's a really easy install and works great. There is plenty of space to store what I need plus more. All of the Western Digital external drives have worked well and I'm able to backup my computer to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Devices

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this 5TB drive on my computer and have a 2TB one for my wife's computer. I use them as the primary storage for both computers as I bought new computers with the smallest solid-state drives, as there is no sense in spending the extra money on the computer when you can use these USB powered drives. They are flawless, silent, very dependable. I read the reviews saying they are junk, and die all the time, and all I can say is I think these people are likely trolls or chronic complainers. These are my first WD USB powered drives, but I had what was once considered large AC powered one for years. Never a problem with either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some serious storage device to back Up Thousands or Memories (Photos & Videos) off of my phone. Device is quick to respond and Easy to use with 5Tb to consolidate ALL my stuff in One Place. Decent Price for a Solid feeling storage device. Simply Plug & Use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PORTABLE HARD DRIVE!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable Hard Drive! Small size with extremely large capacity. Very good price, on sale at Best Buy! Plug and Play. Very easy Set Up. Transfer of photos or documents is seemless. I would definitely recommend this product as a backup drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this compact drive. It has storage space but doesn't take up too much while providing a good throughput. Affordable, portable and easy to use. I wish it did not require a proprietary cable, but then it would probably not have the throughput.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is very nice and transfer speeds are decent. It is pretty cheap as well. I always use WD My Passport and the only reason I need new ones is when I run out of space every few years, these have been very reliable for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesrt little external drives used for simple backups and drive images in case I lose an SSD. Quiet and simple design makes it simple to use. Haven't had it long enough to determine reliability. Just be sure and use a USB 3 or higher port!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks great we are using it to store plans and specs. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school as a back up to store all her files and big apps and it has helped with the performance of the computer taking the load off the main hard drive. She likes it because it is easy to use and it's portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital 5TB Ex HD is a good buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital Hard Drive is fast and roomy. At 5TB there is lots of space for your largest files. You can save direct files or create an image of your hard drive. In either case, it will work will for backing up your important data. The price is good as will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mac backup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. Comes as a Windows ready device, but made it a Mac OSX ready backup drive in minutes. Voila! My first WD backup drive was being replaced after 12 years of daily backups. Replaced because of age and basically because I needed more backup space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use across multiple platforms!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own several WD My Passport drives and have found them to be truly "plug and play", not only with my Windows laptop, but with my Macs as well. This drive is no exception. I was able to take a full backup of the data files on the Windows laptop, move the drive across to the Mac Mini, and access every single directory and file with no issue. Could not have been easier. I plan on ordering another similar drive to plug in to my wireless router as a network backup drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the bill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed added storage space for my music, videos, etc on a light weight, portable storage to use with my laptops. This fit the bill; especially when comparing cost, physical and data storage size with other similar units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of space for the PlayStation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my memory banks for the PlayStation 4 and this thing has come in clutch. Was able to download every game I've ever purchased and still have loads of space left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Storage Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I ran into the familiar problem of not enough storage on 3 computers, so I bought the Passport 5TB. Without doubt, this is the best investment I have made in many years of buying computers and accessories. The contains of 3 computers are now securely stored on the Passport, and it has plenty of storage space yet. Easy to use. Just plug it in and use as you would any flash drive or external USB connection. I have an old Passport that still works but is just too small, so I have retired it. Everything is stored in OneDrive on Windows 10, in iCloud, but more useful for me and for convenience is the 5TB External USB 3.0 portable hard drive. Thanks for quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great external hard drive. Easy to download, great storage capacity, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size and convenience of this drive. I does not require a separate power source. The fact that it holds 5TB I can put pictures from the last 30 years on it and have room to spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a nice-sized hard drive to store photography and videography files. It works on my mac with no problem and it isn't too big to carry around. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many WD Passport drives (keep filling them up). Never had a problem with any; this one seems no different. Literally plug & play, the capacity is great, and the portability is an added bonus. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for a gamer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son’s gaming PC, he loves how much space he now has to add games. Plus it also sped up his PC. It is nice a small making it easy to place on top or behind his PC. Easy to set up.

    I would recommend this to a friend