Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
12549472
Highly rated by customers for:
$369.56

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,891 reviews
  • Pros mentioned:
    Storage

    Excellent Product!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite product and I used 2 TB WD earlier and now I bought 5TB. I love this product and taking my data backups regularly.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and light at the same time. You can mount this behind your tv using velco no problem.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Somewhat noisy backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested by Geek Squad as a backup for a laptop, which has worked well. It does make a noticeable whirring noise most days while backing up.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works well, did what I needed.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with my laptop. Mobile and holds a lot of files. Small enough to pack well.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • 5 tb backup drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far had issue with open box macbook pro key chain locked by someone before me but this appears to work well....

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    These 5 Terabytes units are wonderful long lastin.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best to hold your memories and photos,videos,documents etc. suggestion don’t run it if your not using it!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great for saving your photos on

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing photos. Would recommend! Great product for photos!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    FInally enough storage!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, works great wish i had done this years ago!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Stores things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Really a good place to store files. You can store a bunch of them. You want storage? Here’s a drive. Use it.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    External Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external drive. I can now store all my PlayStation 4 and PlayStation 5 games without worrying about having to have space.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Back up

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD back up drive is so easy to use and works perfectly and the download speeds were very fast. Best purchase I have made in a long time.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Works as described.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, no issues so far. Do handle with care since it is a hard drive. Plug and play use, no need to install anything.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Keep your memories safe

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Helps keep your files and movies backed up Plus all your pictures that overloads your phone Thank you

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    PS5 Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the size and price, only con is the speed (6 hours for 40 games). It’ll do for the time being until SSD’s are cheaper

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Backup Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact with no issues. Works as it should so far.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Typical WD Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to transfer a ton of work files to work on from home. Works with Macs and Windows without issues. I am very pleased with the purchased.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great compact and easy to use using as a back for photos with no issues

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    It works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Price is also reasonable. I would recommend this item.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great Drive for PS4 and Xbox One games.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be able to fit 3 Call of Duty titles at the very most. It will also be enough for most of your games for PS4 and Xbox One games.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    5T portable HD

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to have to store all my photos and videos on. I feel like I will never run out of space.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 64, Showing 1,261-1,280 of 2,891 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.