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Customer Ratings & Reviews

$369.56

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,891 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    5T portable HD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to have to store all my photos and videos on. I feel like I will never run out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with other devices. Decent plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally silent backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had initial trouble in that Windows 10 would recognize the drive but not mount it. Turned out to be a bad/incompatible USB port on my computer. Almost gave up before realizing that problem. I didn't troubleshoot further - connecting it to a different port solved the problem and it has worked flawlessly since. One note: if for backup, you also want a complete image for restore, my software limited the available backup space beyond the image to 2TB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, works well! Bought this for back up and portability .

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Overall rating* Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall rating* ExcellentOverall rating* ExcellentOverall rating* Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all about this item was good for me i was able to store all my pictures. they was even space left over.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Used for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it was intended too. There were deals for the seagate ones but I opted to stick with WD because the quality is supposed to be better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and light. Appears to be well built. Plenty of speed when using USB 3 ports. I use it to backup my computer files.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact and sleek looking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one over the 2 or 4TB and this was actually cheaper by a few bucks. It works great, and is compact. I love that!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Portable storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality campatible with my television and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external drive for backup in iMac in time machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5TB for cost of 4(at the time of purchase)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement since repurposing old 2TB for external storage of WiiU titles

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and with no issue. Helps us store our many, many games for our consoles without worrying about not having enough space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Disc management needed for Mac.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, had to figure out how to partition the drive and tell it what kind of files to accept. Not any instructions with it, Not quite a plug N play. Love the 5TB!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this very reliable in creating a backup of my data. This is actually my fourth external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD External Hard Drives

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super external HD its my 2nd , next one has to be larger , These are a must for downloading everything WD is super

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid little spinner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable form factor and price when you need lots of terabytes. My only criticism would be the exclusion of USB C on the hard drive end.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable, this is the 10th passport I have purchased, with heavy use in video editing and without failure

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super Slim!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large external hard drive! Much slimmer/smaller than I expected. Practically the same size as my WD 1TB external hard drive. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keep it Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and back up computer files. This is 3rd one I have purchased.

    I would recommend this to a friend