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Customer Ratings & Reviews

$369.56

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,891 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Satisfaction Expressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like. I moved a lot from my other external drive to this one with no effort at all. So far, all is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Passport drive....starting to scan in years of photos, this should work great with 5TB. Plug and play is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    More room for more games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with our PS4 and runs smoothly and makes room for more games.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worthy Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I know and trust the product. Haven't opened from box yet. But trust the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item really helpful for backing up programs etc

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WONDERFUL!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lots of space. What's not to love! I am very happy with this purchase to store large files on.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have such a large hard drive that is powered by USB

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Huge capacity, pretty well priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember when 512 MB was a big flash drive? This thing is super fast, huge storage. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with easy setup on MacBook Air and HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get my pictures from my phone to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wizard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works perfectly for anyone who needs to keep important files in a single place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 5TB USB Portable Hard Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Just plug it into the laptops USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is small, lightweight, and very quiet. You can mount it out of sight, or take it with you; very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So much storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far! I havent had it too long but its doing its job and thats literally all I ask.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a backup. No issues yet. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    it does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it so that IF my computer zaps out it will not have anything to take with it since my Passport has it already. Nice, :)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large hard drive with login security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD drive is perfect. 5 TB of storage, and you can set a password so your backup data stays safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 GB Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and store as well as keeping files safe.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Stores stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's a drive. Cannot think it being better or worse than others I've had; though I've had WD drives for years and none have failed & the pricing was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fantastic for storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I store my work documents, my music, videos and pictures on this drive, and it was the best decision to purchase this product!

    I would recommend this to a friend