Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
12549472
Highly rated by customers for:
$369.56

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,891 reviews
  • Pros mentioned:
    Storage

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Storage device, Definitely will recommend.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also got lucky and got it on sale. It is very fast and has so much room for the files I need it to hold. My backups all fit just fine.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great value and performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fast USB 3.0 drive with a lot of storage. I like the look too.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Lea

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work perfect I loaded thousands of Photos hundreds of videos and files with password protected.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Movies and music store

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bad boy for store movies and music (wav and flac) in my Xbox and works excepcional. Love it!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i love these hardrives i reccomend them to anyone

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    super solid. love the space and portability.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great rly love the portability and the usb adapter. i can just pop it in to my main desktop and then my laptop as needed. love it

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Best memory storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and the best external memory, perfect for your movies and great for my home theater projector

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great compact hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Drive. Super light and compact. No issues so far.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great back up hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to back up my entire hard drive to this portable. Satisfied with its performance so far. Can’t wait to back up my phone.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of WD external memory. This one is no different. Great value, great quality...I would recommend.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Wonderful Compact HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Workhorse of a Hard Drive. More than enough space for all of my media files. Love this Hard Drive.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Excellent value

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of storage for the price. I've hooked these up to the Nvidia Shield Pro to play media.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    LOVE IT!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD Portable Hard Drive is excellent! Great quality and compact size with an sleek design. I highly recommend this product.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Good value for the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, but write speed is slow. Light weight and portable nice. 5TB nice.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great buy for a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the price. Easy to use and the integrated software was super easy to install.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Works perfectly with MacBook Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with MacBook Pro. I use for storage and making videos with Final Cut Pro X

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Works just like I hoped

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large number of videos I need to store and don't want to keep them on my laptop hard drive so this is perfect for me.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great drive for the money!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap drive. Runs and works as intended. Great for storing unedited video.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    lightweight, sturdy drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been using it for couple months and it works pretty well. Hope it will stand for couple years

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 71, Showing 1,401-1,420 of 2,891 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.