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Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
12549472
Highly rated by customers for:
$372.16

Customer reviews

Rating 4.7 out of 5 stars with 2891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about its large storage capacity, ease of use, and reliability. They also appreciate its compact size, competitive price, and versatile USB connectivity. However, some users have noted issues with the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,891 reviews
  • Pros mentioned:
    Storage

    WD Back up storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s western digital large storage at a affordable price

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    P hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PHG would buy again!! Great price!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Fast and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. Fast and quiet. Using it as media server drive which plug into my router USB.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Error, noise, cant access.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these to start. One for my son and one for myself. He has autism and likes ro access all his videos on his laptop. He loaded his fist one with movies and lost everything. The warranty covers the drive but not data retrieval. I ended up purchasing a 3rd as back up incase his failed again so I would have his 1000 videos saved if anything went wrong again. It took weeks for the warranty replacement to arrive and he was anxious without it so i had to go out and buy a 4th drive. (Over $400 into drives now) i dont know if he is bumping them around too much or what the couse is for failer. The 2nd and 3rd drive have now gone bad. Going to try a differnt brand and type after this mess. My backup drive is still working but it sets in a safe and is never jostled around till needed. Still waiting for replacement on the second drive and reply on the 3rd. Warranty honors replacement but one cant keep losing data. Wanted to give 2 star but gave an extra for customer service.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Noisy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is noisy. I put it on some bubble wrap to reduce vibration noise. Otherwize works as promised.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal and is working perfectly. Would definitely recommend to my family and friends.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good price big capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast Hard drive, hardy any noise and good storage capacity for price.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Valuable item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it for my brother and he liked it so much. It’s a good item bases on the price.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Lots of storage space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of storage space in a small unit. I was really surprised at how fast it loaded my files.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    BEST PORTABLE HARD DRIVE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PORTABLE HARD DRIVE I HAVE EVER HAD! GREAT QUALITY compared to its price!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    WD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item a while back and this is the most handy when needing

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the storage available. I have multiple passports and have never had an issue.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Does it’s job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Easy to use. Plug and play. I use it on a PC laptop.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great Ext HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hdd for music, plenty of space for all of my instruments that i use to produce

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Extended storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive amount of storage for PS4/ps5. Works great with no issues so far.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Will buy again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. It is an external hard drive. Can't say much.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    nice external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive . Would definitely recommend for anyone needing extra storage space

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    wd - 5TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western Digital 5tb storage good for your photos and video backup.

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Back up for my Mac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job serving as a secondary backup for my mac

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    It gets the job done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He gets the job done. And it’s very easy to use. I definitely recommend it!

    This review is from WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 83, Showing 1,641-1,660 of 2,891 reviews
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