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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.7 out of 5 stars with 2848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive for its large storage capacity and ease of use. Many appreciate its compact size, reliability, and reasonable price. Some customers have noted concerns regarding the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,848 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    good GB per buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, portable, and reliable. Good gb per dollar ratio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Can't beat the price per TB value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best priced large (4TB) external storage device. I was already using a 2TB WD Passport for the last 2 years, so now I've got 6TB in total. This is so much easier than having to replace internal drive devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is excellent. Small enough to be portable and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good hard drive for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price. I was looking for low cost storage so wasn’t really concerned with speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    high capacity USB power

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest capacity HDD that can be powered by USB without the need for an AC adapter. It works okay for holding Chia plots. I prefer the Best Buy exclusive Easystore over this because the Easystore tends to be cheaper. However, the Passport can sometimes be had for a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfectly working external drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased a new laptop, so we purchased a new Passport external drive to go with it. My husband is a physicist. Consequently, he downloads whole books full of information and equations. He also downloads videos to watch when the internet goes out. My Passport works perfectly well to store the downloads while having them ready to use when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good, Easy to Use Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, easy to use hard drives. No failures with WD external drives over years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect Storage Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been excellent storing all my media and files. Being able to take them on the go and plug in whenever, where ever is an absolute must. It's also very sleek, and not noisy to the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Works great and easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to extend the usage of my laptop. Simple plug and play. No noticeable difference or lag when using it instead of my laptop's internal drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of Storage for Cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony finally updated the PS5, and now lets you transfer PS5 games to an external HDD, so I had to go purchase a big but affordable external HDD. This drive was easy to install has 5tb and doesn't need to be powered by an AC adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I hoped for. Easy to use and automatic so you don’t have to remember to copy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Super fast and huge storage perfect to carry it with you everywhere. Working perfectly fine, totally recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Simple, plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great size for home backups. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Love My Passport

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this passport. This is the 2nd one I have bought. I have an enormous genealogy library so I purchased this 2nd external drive just for my genealogy files. Works great. East to use. Great price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great and Dependable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes drives are great for backing up pictures and other types of files. I have used these for years and are always a goto when someone asks me what to use for their personal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Portable Hard Drive with plenty of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this portable hard drive to back up all my digital pictures for the last 20 years. I have them all over on different machines and drives etc. I wanted to have one centralized location for them all that I could easily grab if I needed to evacuate for any reason. It works great, its fast enough and extremely portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    My GO TO storage!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GO-TO product! A great purchase and easy to use! Portable enough for my needs with extensive photos. Purchased this following issues with my larger device purchased previously. The MyBook worked fine however I like this storage device better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    NICCCCCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and soooo much storage space! The price at the time i bought it was cheaper than the 2T storage available. So it was a win win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nutriaguy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Stable transfers.great size for stotage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reggie Box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great storage and sturdy, fast transfer of information.

    I would recommend this to a friend