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Customer Ratings & Reviews

Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,835 reviews
  • Rated 5 out of 5 stars

    Powerful product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, high speed , just versatile Enjoying my passport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. And is still working, it was an easy nstall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup device for everything! I wanted this to backup my old pc and uploaded everything to my new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast for backing up files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my previous 1 TB and 2 TB external hard drive of the same brand and model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my Xbox, load times are a little slow but i was expecting that. Other than that it is a very good card, serves its purpose of storing my older and/or smaller games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great,simple and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for my needs, Light weight, Easy to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very fast transfer speeds, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secondary backups

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary backup drive. Never rely on a single backup source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Disk!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good hard drive. I always prefer this brand to others. I rarely have any issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Back-up Drive. Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Very fast transfer rates on USB 3.0 port. It was on sale for around $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good, dont drop it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped it, and it doesnt work anymore. Oops! It works pretty.good if you dont dorp it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this for saving my work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to save my work as a back up in case my computer gets damaged. It has a ton of memory space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport 5TB External Hard Drive is fast, quiet, and integrates quickly with my PC. I have used WD hard drives for many years and have yet to experience a failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! New design makes it more durabke than previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport 5TB external hard drive is easy to use and has effective encryption for security. It fit my needs perfectly & was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Harddisk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product which I purchased and have been using for the past one mont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend really good hard drive i get my on special 5tb $110

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD 5 TB external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really good product! I was only a little concerned when I was setting up the product for the first time, it got stuck for over an hour installing at 18%. I had to force eject and start the installation of the drive over again, but after that no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital External HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always lasted for mant years with good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, fast, and offer password security. Way better than an annually paid cloud service

    I would recommend this to a friend