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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.7 out of 5 stars with 2848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive for its large storage capacity and ease of use. Many appreciate its compact size, reliability, and reasonable price. Some customers have noted concerns regarding the backup software, occasional noise, and the device getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,848 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value for PS5 Add-on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with an M.2 SSD for my PS5. I used it to store my PS4 titles. The games played from this HDD run smoothly. For the price to storage value, this was a great deal. There were others HDDs on-line, but didn't want to risk getting a knock-off, so when I saw Best Buy had it the same price as on-line, I knew it would be a good deal. All my games fit on the 5TB model I bought with room for more. I plane on getting additional PS4 games so am pleased with this purchase. Game play is A++ I have not noticed any difference from playing when the game is on the HDD versus the console memory.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Please customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding deal for and outstanding product. Used to back up my laptop for school and work. Truly helped me in freeing up space and increasing my laptop performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, easy to use external USB drive. I'm using it as an additional off site back up of a Windows Server. Has a ton of space for my current needs and I like that it has hardware encryption if/when I need it. I do not have wealth of experience with USB drives. Therefore, I was not sure if marking this with 5 stars (excellent) would be appropriate; hence, 4 stars (good) only for that reason. Good is great, though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of hard drives on the market in my opinion. I absolutely love how much space there is in this portable unit and how user friendly it is too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Dependable storage for photo files!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase for my business use to store files. Compact, sturdy and portable with plenty of storage space for large photo files. My choice as a professional photographer and artist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    PE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to installation and works perfect so far. My son picked it out and with the added storage hopefully this will be enough for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, install, configure, carry on, I like it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great little back-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems backing up my files from another external drive. Small size is perfect for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my passport. I can save all my documents on it, and the most important thing is that I can carry it wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    plug and play, simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was exactly what i wanted, external storage that worked without any extra setup. just plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My Passport Storage..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good, 5- star rating, bought from Bestbuy store..

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good works well, still in good condition months later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Worked and Light

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to back up photos and important documents It is easy and light weight to bring with you. It worked easily with multiple computers and I have had no issues. It is my 3 WD portable hard drive and when I need another, I will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Who knew we had so many photos?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a ton of photos that needed storage and organizing, and this 5T storage device worked great. Easy to transfer and small enough to take with you when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard disk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for temporary storage of files. I use this one as an external for my PS4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wd hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, simple and easy . Quick drive for my everyday files .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage for important files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was tired of carrying around multiple usb flash drives. Super convenient, slim, portable, has enough storage and still easy to carry. Only downside for me was I bought it at full price but then once the 2 week return or exchange period ended, it went on sale for $90 :/

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just want we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got myself and daughter each one of these. Backed everything up and still have room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Plug n play hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was immensely easy to use. Plug it in, pick the format you need (pc or mac) and start moving your files to it for storage. I easily transferred over 22,000 files and still not even at halfway point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    time machine back up external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed an external hw for my mac time machine and this had 5 T for a very reasonable price. am very happy

    I would recommend this to a friend