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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,830 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I hoped for. Very satisfied. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! The transfer speed is fast. Like most other external hard drives I have had, it gets a little hot if you transfer files for too long. Give it a 30-60 minute break, come back, and keep going to prevent overheating during massive backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic build, easy to just throw in a bag and always have storage on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Consistent reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is our brand of choice. Reliable and fast. The 5TB allows for storing all our digital photos and old photos and slides we've scanned or converted to digital. The price was great and on sale helped more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Toddw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product,, i have 5 of them. They are easy to use and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hard drive functions well, the computer sees it right away, good price for the amount of storage. exactly what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    wb my passport hard drive works very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to use, very good value, a lot of memory for the price-to save info on passport hard drive-works fastest if you close all windows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Hard drive for mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is easy to use, now I have more free space in my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Western Digital Hard Drives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital hard drives are reliable and competitively priced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Hard Drive for your important info!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 5 TB External 3.0 Portable Hard Drive is another excellent product for storing all your important information - in one convenient location! I've always used My Passports for both work and home use - and now with 5TB of space, I can combine all of my files to one hard drive. I trust their products to keep my data safe, and this particular drive will be used for just photos. I highly recommend any of their products if you want to know your important information will be protected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Backup Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup - easy to use. Literally plug, and play. I'm using it at an offsite storage, and it's doing great. I also used it to backup my PC, and move data to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small, but very capable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity in a small package, not to mention portability, is why I got this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is the best! Bestbuy is the best! I love this place!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Extra Storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the extra storage that you need. Super fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good price, convenient archive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these as backups and archives, good size. Hold lots of stuff. usually a good price. I use SSD for my travel drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store my files from teaching and other educational things so I have more room on my computer. It is very easy to set up and use. Plus, it gives me peace of mind if I have very large files to transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5tb WD My Passport hard drive is the best portable HD you will find for the price. Western Digital is the only brand I ever use and the My Passport series is extremely reliable. I have their HDs going back to 2009 and they are still all running strong.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Never have enough archival storage space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you store your own media to not need so many streaming services. You can never have enough storage. These usb powered drives are indispensable. I like having multiple drives to have extra backups in case a drive ever fails. Plus i just hate paying to watch a rotation of bad programming when i can buy it once and own it forever and just store it for likely the rest of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Quality hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice size hard drive in regards to storage and physical size and connected right out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and sleek, easily travelled with. Great price for the amount of storage.

    I would recommend this to a friend