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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,830 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, comes with its own backup software. Enough storage to backup my entire laptop and movie library. Now I can travel with just one backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this drive. It was a great price, and is compact, small and super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Prefect external HHD for large files

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as a external drive. I used it to back up my iPhone photos, and other work documents from my computer. It is compact and light, you can carry it around in your pocket or briefcase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    No nonsense portable hdd

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily picked up at the store. Already have a couple of these. Great product so far. If you need the capacity and can afford it, buying one is a no-brainer! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Photo and music storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tidy little package, easy set up. Plug in and done with lots of extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Storage great, software meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for 5 TB of storage so I'm super happy with that. It works as expected just perfectly. The included software is okay but a slight hassle to set up the first time. I guess if you needed some of the encryption features it'd be great but I haven't messed around with that

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Large capacity external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it’s supposed to do. Wonderful disk capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Work horses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own nearly 50 of this WD passport 4 or 5 TB drives and they have been real work horses. I use them for editing HD and 4 K on a 2013 IMAC and they still wonderfully! I'm buying two more today!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    WD- My Passport

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless. I use this to store all my wildlife photography. It has been very reliable. Plenty of storage. I will be looking to purchase a second one in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well..easy plug and go operation..Dependable so far..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I needed to expand my storage, and this definitely fit the bill. From my experience, Western Digital drives do not give me the same issues other drives have in the past. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Small and compact, perfect for travel. Decided to get the 5 TB instead of the 4TB because it was only $10 so it was well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for simple usage.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing files and things where read and write speeds don't matter. Plus, where you don't care it's a disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff great mmmmmmkmmmmmjjjjjttttttyyyyuuuuuu

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great item at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I have never had an external drive but my brother bought this one and recommended it to me too. Really nice size and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    PERFECT SIZE - INSIDE AND OUT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the needs I need! I can always count on these guys for the next external drives on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome Portable Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable drive to have on hand for sharing information with other people. Pictures, videos, music, etc... Small enough to put in a pocket, but better to put in a case for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for backup, extra storage, and portability. WD Passport is quality equipment I can trust.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Nice and small.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive. Nice and small. Runs smooth. Use it for a music library in my truck.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good buy for great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact size with 5TB capacity and the transfer rate is very good. Love having this much external capacity available for my music, pictures etc.

    I would recommend this to a friend