Customer Ratings & Reviews
- Model:
- WDBPKJ0050BBK-WESN
- |
- SKU:
- 6380848
Customer reviews
Rating 4.7 out of 5 stars with 2830 reviews
(2,830 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price, Storage
Rated 5 out of 5 stars
Great hard drive for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, never have issues with Western Digital products. Plenty of storage for my backups. Not bad for the price!
I would recommend this to a friend Rated 3 out of 5 stars
Very good, but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Five stars for external design (can be slipped into the breast pocket of a jacket), connections (a short USB 3.0 cord is provided but no need for a separate power supply), and immediate use (if Windows, it's just plug and play). Minus two stars for failure to include promised "quick install guide" (only the user agreement is in the packaging), the failure of WD's support site to provide download for instructions, the incompatibility of this drive with Bitlocker (I wanted to use Windows Pro's security to be consistent with my other external drives, but it won't work with this drive), and glitches when installing the WD utilities (had to force the install when it claimed it couldn't find its own EXE files). That said, it's a very handy little device. I wound up using the WD encryption utility and then tried it on a different computer that didn't have the WD utilities. Plugging it in automatically triggered a request to launch the unlock utility and it worked just fine on the new PC. Recommended if you aren't planning on using Bitlocker for drive encryption. Nick in Palm Springs
I would recommend this to a friend- Pros mentioned:Size, Storage
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This five tb is a beast it's compact by today's measures, and great product I have an earlier model that still ticking and taking a liking good product.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
My Second WD Passport
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I filled up the first passport I had bought in 2016. So I bought a newer bigger one. I did have to call their help line and in no time they gave me one little instruction and it works just great.
I would recommend this to a friend - Pros mentioned:Ease of use, Reliability
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly fast and reliable. Love it. Also really like the myWD feature that lets you manage all connected external storage easily. Worth the price!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great work in a small package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get a new portable drive as my previous one wouldn’t hold a cable anymore. This one fit the bill for price, capacity, and portability.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Good Deal for external/portable storage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and Play, 5 TB storage at the right price. Good for backing up data and transferring data. Not sure how to beat this deal.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Small, portable and dependable for backups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, portable and dependable for backups. Plug and play; no installation required.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
PS4 backup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to store my PS4 games on. Plugged it in and it formatted itself within minutes. Now I have plenty of room for more games and no issues.
I would recommend this to a friend - Pros mentioned:Size, Storage
Rated 5 out of 5 stars
Small outside, Big inside
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely small with a large capacity. I can switch from computer to computer for backup, with no thought of running out of memory.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Best External Drive.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with a ton of capacity. Just plug in and use.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Great to be able to have a bigger portable HD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this one works better than the last one I bought. The other one threw all of the documents that were saved on the hd to just any folder on my desk top. I will have to go through every folder on my desk top to locate my important files and try and save them onto this hard drive. It must just have been past the 5 year mark of operations. It did keep throwing up an icon saying what do you want to do with this device. I did not understand it was time to buy a bigger one. The other one was only 1TB, the new one is 5TB.
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for the purpose intended to save music. Easy to carry. Has lots of space.
I would recommend this to a friend - Pros mentioned:Storage
Rated 4 out of 5 stars
Economical, Lots of Storage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this HD for backup. Not SSD, but it was economical for for lots of storage. Have had good success with WD drives.
I would recommend this to a friend - Pros mentioned:Reliability, Storage
Rated 5 out of 5 stars
5 Stars!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy, reliable! Awesome value for lots of storage! Add to your cart & buy it now!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Drive for a Great Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD makes great external drives at great prices. They are made well, easy to use and last a long time.
I would recommend this to a friend - Pros mentioned:Ease of use, Reliability
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Super easy to set up and has worked as advertised.
I would recommend this to a friend - Pros mentioned:Size, Storage
Rated 5 out of 5 stars
Hard-drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how small it is and that it holds so much..
I would recommend this to a friend Rated 5 out of 5 stars
Easy to install and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does exactly what I need it to do. Easy to install and easy to use.
I would recommend this to a friend- Pros mentioned:Ease of use, Storage
Rated 5 out of 5 stars
Small but Large Capacity
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of storage while traveling and doesn't take up space in the laptop case.
I would recommend this to a friend













