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Customer Ratings & Reviews

Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,830 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wd external hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good I use it with my laptop it have a lot of storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD is for ME!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a WD - My Passport at home and at work. They are so reliable that I convince my boss to switched to WD. I love the password protection option you can place on them. There customer service is spot on and commmunication clearly with you. This a great brand and you will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use high capacity drive. love it recommended

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly what i needed!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive this is wonderful. I need this almost every day and it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of space and it is really useful, I was able to store a lot of documents and it helped me with a lot of loose documents on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for extra storage for my wife’s pictures and videos. Definitely worth the money and the service with the purchase is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Harddrive product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really good, i am frequently using it and i got it from best buy on very reasonable rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for data storage between devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Fast backup and access for my new laptop. Keep only applications on the laptop SSD and all data on this drive. Can then swap over to my high end desktop when needed for running simulations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    WD My Passport review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and User friendly. Seems to be working well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Just need more space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a collector of music and video, these are my lifeblood of digital collecting. I have never had one break. WD are the best for PC in my opinion. This is just another one to back up the back up, but I know they will be reliable for years to come. My first external from WD is from 2007. Still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose WD over other brand because of its reliability and low heat emission. This one is no exception. I purchased this drive for a backup of my other 4 TB drive, and copied about 3.5 TB right after I got this one. It took several hours, and the drive became warm, but not too hot to touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had good luck with smaller Passport drives in the past, I bought two of them when a 4 TB Western drive died in my computer. They are easy to use and can be stored separately from the computer and other materials in my home office.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Easy to use external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. The included software didn't install properly, but was able to download it from the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little external hd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Lots of space and very plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    small and compact 5TB!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing and I have bought a ton of these. I use it to store videos/photos. The speed is good and on par with the best HDDs out there. I like that these are more compact the previous My Passport series. Does the job well. Great Value. I trust these way more versus the easyStore versions.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My 5 TB passport external drive has been fabulous.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 TB passport external drive has been fabulous. I have a ton of pictures and media and I have used it to store everything. It just has unlimited space. It connects to my computer with no issues and has worked perfectly. It’s a solid piece of equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. It has been a pleasure I never have to buy another hard drive due to incompatible reasons. This hard drive is compatible with any Mac system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good for storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good storage amount, works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this hard drive. I found a case for it and it goes with my tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small, compact, but mightly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this. Not too heavy. I was able to plug in to my laptop and it recognized the device instantly. Copying and pasting files over was super fast. I have tried with various laptops and so far each of them worked great with this. Great product.

    I would recommend this to a friend