Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2830 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,830 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I save storage space on my computer. I don’t have to worry about lost files on my Mac or Windows devices. I can take my stored work anywhere without carrying my laptop. This is my second purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very silk. Works great for gaming. I use it to hold all my games. Had it for over a month no issues. Great storage unit for the price. Just plug it in and play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is one of the most reliable hard drives I’ve ever had, and that is saying a lot because I’ve had a lot of external hard drives. It saves files fast and transfers even faster. I feel more confident knowing that my electronic mementos are secure on this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great large external storage device for computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage for my laptop that does not have enough storage for data files. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Massive!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up a ton of stuff. Haven't filled it up yet but darn it I'm trying.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can have all my ps4 games on there and have space for my ps5 games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard Drive!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I have been pleasantly surprised by the value of this hard drive! It has been used to store video projects and I have not had a single issue with it at all! it's a great hard drive for any project that takes up a lot of space!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was exactly as described. I was actually very surprised with how small the hard drive is. Definitely worth the investment and hope to be using this one for years.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.just like the previous ones I've purchased over the years. I purchased this to run photoshop off of it and the program runs smoothly with out freezing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Drive at a Great Price; No Regrets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive; held years of days from my computer safely as I referred everything off of it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    How great is 5TB

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive with tons of space. I bought this drive to backup and move huge video files from one computer to another. Works great. The USB 3.0 is fast and the how can complain about 5TB of space. I would definitely purchase this drive again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good ps5 expansion drive.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this to expand the storage of my ps5 and it works perfectly for that purpose. Would suggest it for storing ps4 games that you play on ps5

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    encrypted and secure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ransomware seems to be happening allot these days but with this i never have to worry about losing my files and pictures. provides peace of mind

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Hard to use with new MacBook

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t figured out how to use this on my new Mac laptop. Confusing software has made using it on apple OS difficult. Probably works much easier on older apple software and Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a no-brainer! It is simple and easy to integrate with a laptop or any other device supporting USB hard drives. Plug and play, all the way. It has an appealing look and design and it is fast - as fast as you can pump data across that USB! Great value, great device!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive, great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, great price. I understand that of the portable USB drives, a) WD is more reliable than Seagate, and b) the Passport is the most reliable of WD's portable drives. So far, short time, I'm happy. I do use a powered USB hub when attaching this.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing photos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo storing. I store a lot of high resolution images and this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive for laptop backups

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is proving to be a great little drive. I bought it as an external backup for my laptop computer. I perform backups every four days and this drive has performed flawlessly. Well built, this drive should perform for years without any issues. A very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful item! Thanks again for your help and I hope you have time for the next steps on the project!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Have several. Works well as external space for my Playstation 4 and 5 and Xbox One and Series X

    I would recommend this to a friend