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Customer Ratings & Reviews

Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,830 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external druve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and support is great if you have questions.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only just started using this drive, but its size and speeding ratings have been accurate so far. The metal(ish) casing definitely feels nicer than some other drives, but not as nice as some of the more premium ones. Overall, it's a very nice drive for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for larger file storage. Easy set up and transfers

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go-to drive for video project backups and delivering camera files to clients. I have more than 10 of these and they've been reliable for 2-3 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Storage Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Deal of the Day that allowed for me to expand my storage for a fraction of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WD-My Passport 5TB External USB 3.0 Portable HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD-My Passport 5TB is an excellent product and with a good price. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Item as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Using as backup for games on Xbox. Allows you keep storage and quick read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good balance of size and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good price good product. Good velocity

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. I store all my videos externay for in case my laptop crashes. I hate to lose valuable memories. Def enough storage for 4K vids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs. Marilyn Braswell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this passport. It was easy to use, and it has all my pictures on it. I have used passport for several years and find it very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Value for the size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for a spinning drive and great amount of storage for the price. Use it for storage, if you want it for working files you need to look at an external SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough to store years of RAW size photos. It would be even better if disk speed was at 7200 RPM.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The best option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best HDD of ever, fast, small, easy to move and isn't too expensive. I sent to Cuba, to my mommy, and she is really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage in a small package.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage for photos and music files. This hard drive is perfect for my needs. It works flawlessly, and has plenty of storage left for future needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation primary usage Windows Operating systems Workstations and Servers. Had to go into management devices to assign drive letter several times, but that is a fairly easy procedure.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    5T drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size for pictures. It is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price and ready to pickup within hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 5T hard drive. Need to back up my kids picture from old dead computer. It was ready to picky within hour. faster than other big online store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Portable Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected with good read and write speeds for a hard drive. This portable hard drive is ideal for bulk storage on the cheap. The only complaint is that the hard drive does not have feet on the bottom laying on a surface.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passport 5TB external portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this solid state external hard drive. It boots up very quickly, and holds so much information that I likely won't have to keep two of these as I have in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty compact for a 5TB hard disk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is surprisingly light weight and compact for a 5 TB hard disk. Just started using it and no concerns so far. Read and write speeds are consistently around 100mbps. Will update my review after few weeks of use.

    I would recommend this to a friend