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Customer Ratings & Reviews

Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,831 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I caught it during a deal, and it hasn’t…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    … disappointed!! It works perfectly with my PS5 after reformatting on the system.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for saving your photos on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing photos. Would recommend! Great product for photos!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transfer all my pictures to store. So far so good. No problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value HDD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this right next to my Nvidia Shield. It keeps all my movies and I love it. Easy to swap back and forth between my PC and my Shield. Hasn’t failed me yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MY PASSPORT WD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and fast transfer rate. Great to have something small and portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and high capacity. A bit bulkier than I'd like but it can still fit into a pocket. Western Digital quality Made in Thailand, not China.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to partition the drive as needed. We are using it to back up a Mac. It works great and is handy to transfer files between computers

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price, tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a great speed and tons of storage. Plus, the sale price made it well worth the purchase. I was able to consolidate 6 different drives into this one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good drive at a really good pricve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this 5TB external drive on sale for the same price as a smaller drive. It installed and works perfectly and has a very large capacity. Really good drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been good to me. This drives works as advertised. Looks nice. Not much more to say. It's an external HD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage device.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome external storage device. My son is in college for simulation and animation. He stores all his data on this vs the laptop. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great size. Fast for transfers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent small back-up drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using drive for Time Machine back-ups. Faster and smaller than the 3TB Seagate unit it replaced. Excellent small unit. Does not have a stand, nor does it have non-skid external surfaces. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Price is also reasonable. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, helps A lot with space when it come to GB

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased western digital portable drives in various sizes over the years and have never experienced a drive failure. Rock solid performance at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great compact and easy to use using as a back for photos with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup device for a server in my office. Works flawlessly. Very good value when it is on sale. USB 3 makes this a fast external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! Works exactly as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works for 2 plus years. Very compact and ease of use.

    I would recommend this to a friend