Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
6380848
Highly rated by customers for:
Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,831 reviews
  • Pros mentioned:
    Storage

    Great hard drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage. Only had it a few weeks but my others have been very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    G-roc21

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new tool for my playstation system. Now I can keep all of my games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can store more than enough material for my studio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy plug and play storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and it is available to use. Didn't use their backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Back up for my Mac

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job serving as a secondary backup for my mac

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    My opinion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is Very good i like it it is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Love the space available. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Game Changer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A game changer! Everything saved to this jewel and not on the MAC. Makes a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several WD external hard drives; they have a good quality and I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Western Digital is the industry standard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and reliable. Western Digital is the industry standard.

    I would recommend this to a friend

  • new hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect! I had dropped my last external hard drive and was able to transfer all my data from the old hard drive to the new hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good for MacBook Time Machine Backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and spacious hard drive. Works great for backing up my MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Big portable drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space with data protection fearures. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    WD My Passport 5TB External Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. Simple to install.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    External HD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say.... it's an external HD. It does what is expected and long as it doesn't fail prematurely this is worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to backup all the photos from my phone. Very easy to use and works as expected.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give it 5 star if it have some more options of storage and it is has a universal port. But it is very nice and I this is my second WB and IU I am using it for 2 years. No problem at all. Little bit slow but not impacts is capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Perfect for extra space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biught this for my PS5 for my kids. Easy set up. It is perfect for the extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    YES!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Great, Great! I love WD hard drives, 5TB of space really stores a lot too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use to back up important files. Great value for piece of mind!

    I would recommend this to a friend
Page 83, Showing 1,641-1,660 of 2,831 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.