Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0050BBK-WESN
SKU:
6380848
Highly rated by customers for:
Your price for this item is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,831 reviews
  • Pros mentioned:
    Storage

    Great Hd

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD. A little hard to use at first and the plug is super tight on the hd itself. The space was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    5 tb Storage

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Use it for my home destop and has lots of storagw for files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Backup

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for all my important backups and I know I can count on it not to break.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Easy to use, a lot of storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to transfer all of my other external HDs to this one, making it much easier to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great price for value and capacity

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast, reliable, secure, compatible, silent.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    WD Passport

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport is fantastic! People should buy this all the time. It can use for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Great item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Reliable. Have a half dozen of them. Buy it.

    I would recommend this to a friend

  • Hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple hard drives and this one is as good as any recommend this item.

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first portable hard drive. Great value. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great quality. Highly recommend this product to anyone with a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    good hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for a 5 TB price, I recommend I buy for the price of 100 us dlls at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it one month ago and it works great, much better than my ancient 3TB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    great for storage of many files.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and great for travel. Anyone can use it because it's so easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for saving and protecting your files. I love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    WD Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new iMac and a WD External Hard Drive Works great with my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Best value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best value I found for my PS4 to extend the memory and it was easy to convert.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Big Portable USB Storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on Sale so an even better deal on a 5TB WD Portable USB 3 External Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Quick and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new hard drive for backups. Quick and easy (curbside pickup).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for complete laptop backup, not had long but no issues with the drive to date.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Just plug it in. Copies fast using a USB 3.0. Tons of storage.

    I would recommend this to a friend
Page 88, Showing 1,741-1,760 of 2,831 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.